
Folsom Buick GMC
Folsom, CA
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221 Reviews of Folsom Buick GMC
I was in the market for a low mileage car, and happened to find a Ford Crown Victoria with low - 34000 - mileage at Folsom GMC. Salesman assured me the car was "looked over by the mechanic" - and I could s to find a Ford Crown Victoria with low - 34000 - mileage at Folsom GMC. Salesman assured me the car was "looked over by the mechanic" - and I could see the oil and filter had been changed, so I assumed "the mechanic" had been under the car. After agreeing to a price far above NADA price (due to low mileage), I drove off happy with my car at that point. That soon vanished as I saw small oil drops in the driveway and smelled oil burning - not enough for smoke, just the odor. After some investigating, and getting the car on a lift, it was obvious that this car suffered from the dreaded Ford head leak. This should have be easily seen if the mechanic truly had "looked over" the car. Now faced with $2500 / $3000 worth of repairs, I decided to contact the dealer in hopes of a compromise. I spoke to the sales manager, and he promptly referred this issue and told me to call the owner. Well, after many calls - the owner was "out"; "in a meeting"; "away from his desk"; I realized i was not going to get a return call. All I was hoping for was that they would repair "at their cost" so to speak, and lowering my expenditure. I was willing to pay a fair share where the dealer really lost no money. I do know what "as-is" refers to, but there is the legal right and the moral right. It seems that this dealership is in business to separate you from as much cash as possible, then forget about you. I will never visit this business again, and if I can, I will endeavor to cost them far more in lost business than a reasonable compromise would have. More