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Williams Subaru of Charlotte

Charlotte, NC

4.8
383 Reviews

5701 E. Independence Blvd.

Charlotte, NC

28212

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383 Reviews of Williams Subaru of Charlotte

October 08, 2024

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and More

by Mini4Ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa
September 10, 2024

My Experience was smooth. I am very thankful for the way it was handled. The customer service was excellent More

by tanja.matthesbentley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lasonio (LT) Thompson
August 07, 2024

Was by far my best car buying experience - attentive sales staff without being pushy, showed us what we wanted to see with no upsell. Have used them for service - they are excellent! More

by JoeTim
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Balentine, Chris from Service
July 30, 2024

My second new Subaru Forester Touring purchase here (2015 and now a 2025)…love Williams Subaru! Great sales and service teams and the comparable value, longevity, dependability & safety of Subaru vehicles ca More

by Catlady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Melton, Kate Downing, Del Lucas, Rob Montgomery, Chris Rathke
July 10, 2024

Excellent sales personnel. Great service and attention to details. I would recommend Del as a salesman to all my friends. More

by edvalentinsales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Del Lucas
April 04, 2024

I've worked with Rob, various service advisors, and Amanda and found every one to be highly responsive to my needs. Williams service goes above and beyond, never trying to "upsell" you for things you d More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda - Valet Director, Rob Montgomery
May 20, 2024 -

Williams Subaru of Charlotte responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 28, 2024

Very efficient service and accommodating staff - Kaetlynn Sweatt. This is my 2nd time purchasing a car with this dealership and they never fail to amaze me with their service. Would definitely recommend it n More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaetlynn Sweatt
May 20, 2024 -

Williams Subaru of Charlotte responded

Hi Ruby, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

February 15, 2024

Was in for service they were very courteous and helpful service was completed very quickly once completed they went over what was done More

by Gwregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Melton
February 09, 2024

We are pleased with the service and will continue to use them for our service needs in the future. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fletcher
February 01, 2024

good job did what they were should and did it. very pleased with the service only wish they closer to my home More

by jackb6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rathke
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