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Fogg's Automotive

Scotia, NY

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353 Reviews

642 Saratoga Road

Scotia, NY

12302

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Showing 353 reviews

February 05, 2017

Bernadette Rogers Sales! Bernadette was extremely helpful and very pleasurable...to deal with. I personally felt that she want above and beyond her job description to give me More

by CreativeGenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernadette Rogers
January 05, 2017

They sell lemons Bought a chevy cruze here over the summer because my car was totaled. So far its been nothing but a problem, the day the limited warranty expired the More

by Chrisrusso12816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
December 19, 2016

Waste of Time I did the application online got a call within 5 minutes. I asked how did everything look because I was coming from Glen's Falls NY. Amber said everyt More

by Ashley729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
September 14, 2016

wasted two days of my time and 4 hours of my family's time I went there looking for a truck and found one i loved. They ran my credit and was at the point where I was told I needed a cosigner to have no down p More

by wantedtobuyatfoggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember was so angry threw paperwork away
May 16, 2016

Wasted a week & lowered credit score for nothing A week ago I was told that I would have a car on 5/13/16 as long as I provided X,Y,Z documents and had a specific down payment. I provided the docume More

by nto226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
January 12, 2016

Excellent Experience! Visit Sonia at Fogg's After several trips to other car dealerships in the area, we checked out Fogg's for a car. Considering that there were some financing issues we didn' More

by Janelle323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia, Hal
March 27, 2015

Excellent customer service! Top notch dealer! This place was great. After a horrible experience at two other dealerships, Foggs was my last attempt to obtain a much needed newer more reliable veh More

by NYNinersGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murphy
April 05, 2014

horrible service Foggs ended up stripping out my oil pan plug because they over tightened and would not fix their mistake. My oil pan is leaking by the plug. They now More

by elm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin Madden
Apr 17, 2014 -

Fogg's Automotive responded

To give more information on this situation: The oil change in question that allegedly stripped the oil pan drain plug was performed on the vehicle at 41,000 miles. At 45,000 miles, the customer brought the vehicle to a different shop who then informed her that the head of the oil drain plug (not the threads) was stripped and they had to replace the oil drain plug. The vehicle was not brought back to us at that time and there were no complaints of any oil leaks at that time. At the time of this review, the vehicle has 72,000 miles on it and is now leaking oil due to the drain plug not tightening after an oil change was performed at a different facility. The vehicle should have had at the very least 5-8 oil changes since we performed the oil change that allegedly caused the leak. We certainly stand behind our work and make attempts to correct repairs when mistakes are made. We could not find any fault on our end due to the amount of time that had passed since we performed the oil change and the oil leak had started, especially since there were (or should have been) multiple oil changes performed after our service was performed.

February 27, 2014

This hour long drive was a complete waste of time. I spoke with Amanda on the phone - she told me they didnt have the vehicle I was looking for but they could find it very quickly after I got all of my More

by BlondieT17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt & Art
August 29, 2013

Adam was very helpful- we were pretty sure we wanted the car and he facilitated everything within a couple hours time and we drove away! We really love the car and it was a pleasant experience, Thank you, A More

by katiefinnegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rodick
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