Fogg's Automotive
Scotia, NY
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Showing 353 reviews
Found what we needed in one day We found a newer than expected car in good condition. Christina assessed our needs, took into account we could pay monthly, then took us to look at th We found a newer than expected car in good condition. Christina assessed our needs, took into account we could pay monthly, then took us to look at the cars that fit that criteria. Drove it home that day. The whole process took 3 1/2 hours. Everyone was polite and professional. More
My first Jeep My salesman Ryan made what started out a very stressful day into a very pleasant experience. He made me feel very much at ease throughout the entire p My salesman Ryan made what started out a very stressful day into a very pleasant experience. He made me feel very much at ease throughout the entire process of selection and finance. I will be highly recommending Foggs Automotive to both family and friends in the future and I look forward to a long lasting relationship with this business. I am very thankful Patrick as well for finishing up the sale. Loving my Jeep Compass. More
Fogs made it easy When the looking for a used truck. Tried Foggs. Sam McWain was fantastic told him what I needed a nd he made it happen. I would high recommend them a When the looking for a used truck. Tried Foggs. Sam McWain was fantastic told him what I needed a nd he made it happen. I would high recommend them and will go back for my next car More
Pleasantly surprised Great customer service. Very helpful answering any questions that we had. Very friendly. Kept their promises and helped find a vehicle that worked for Great customer service. Very helpful answering any questions that we had. Very friendly. Kept their promises and helped find a vehicle that worked for us. More
Good reviews The dealer that I had was awesome and his name was Sam.he helped us with everything that we needed and made sure that when we left foggs that we were The dealer that I had was awesome and his name was Sam.he helped us with everything that we needed and made sure that when we left foggs that we were very happy.Sam was great More
Amazing This place is amazing, extremely helpful and aware of what works best with us. Christine was extremely helpful. She was sweet and friendly. Pat was a This place is amazing, extremely helpful and aware of what works best with us. Christine was extremely helpful. She was sweet and friendly. Pat was awesome as well More
Does not keep their word So I'm working with a salesman for 12 days on a truck, I get all the necessary paperwork needed to get approved and was told I need at least $1000 dow So I'm working with a salesman for 12 days on a truck, I get all the necessary paperwork needed to get approved and was told I need at least $1000 down. OK fine, so I was going to trade in my car and put the $1000 down in cash but since he only offered me $500 for my trade-in I told him I would sell it out right and I would come in with $2000 cash and no trade if he could get the loan approved through the bank. The next day after he got the necessary paperwork for the bank he emailed me and told me "everything looks like it is good to go" so I sold my car for the $2000 told him I would be in when I got out of work to finalize the deal. He said OK, had the truck detailed and told me it would be on the front line waiting for me when I got there. I said that's great I am getting out at five I will be there about 530. I walk in and up to this desk is with a customer so I told him I would be waiting in the customer lounge he said OK it should only be a few minutes. I waited about 20 minutes and he comes and gets me brings me to his desk and says you're interested in the frontier correct I said yes that's what we've been talking about and he said well someone just bought it about three minutes before you walk past my desk sorry there's nothing we can do because you didn't put down a deposit. I then reminded him that he was the one that called me about the truck he had gotten in he thought I may be interested in and he went on to tell me there was nothing he could do. So, after I sold the only vehicle I had to put the deposit down on the truck he tells me this leaving me without a car to get back-and-forth to work. So now I am at square zero with no vehicle and no way to get back-and-forth to work. This is the email confirming my appointment when I got out of work today. Hi Paul, I was able to get everything over to the bank as far as the paper work you sent over to me... It looks like everything is going to be good to go.. I will have the truck ready for you to test drive at 530pm today if you do like it I will be sure to go over all the exact figures with you as far as payments and terms of the loan. Thank You Brendan Whiteside Foggs Automotive Needless to say I will be making a complaint with the better business bureau first thing tomorrow. More
Great experience Bought a truck from foggs today. Brendan was my sales rep and was excellent. Will definitely be returning. The staff at foggs are great to work with Bought a truck from foggs today. Brendan was my sales rep and was excellent. Will definitely be returning. The staff at foggs are great to work with More
Outstanding customer service Outstanding customer service. They did everything they could to help me get into my new vehicle. Great selection of new and used vehicles. Will defini Outstanding customer service. They did everything they could to help me get into my new vehicle. Great selection of new and used vehicles. Will definitely be buying my next vehicle there. More
Fast and easy Sam my sale guy made it easy and stress free got a nice car for a good price I will recommend him and foggs to my friends Sam my sale guy made it easy and stress free got a nice car for a good price I will recommend him and foggs to my friends More