Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Floyd Traylor Honda
Ft. Smith, AR
60 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 60 reviews
November 22, 2024
Excellent customer service by DT Neal. Extremely courteous, welcoming, and knowledgeable. He checked everything that I needed and advised me on best plan for future needs. . This is my thi Extremely courteous, welcoming, and knowledgeable. He checked everything that I needed and advised me on best plan for future needs. . This is my third car I’ve bought at Floyd Traylor and the service is always good, but this was the best experience ever when dropping car off for service. Also, thanks to the parts department employee for excellent customer service. More
by cynda
Employees Worked With
DT Neal and Parts Dept employee
November 19, 2024
Customer service is always good! ! And they why they treat you is aslo good!! Dt Neal deserve a raise he explained everything in detail and easy to understand ! And they why they treat you is aslo good!! Dt Neal deserve a raise he explained everything in detail and easy to understand More
by alvinesisoukrath
Employees Worked With
Dt Neal
November 15, 2024
Lori and Robert were so amazing helping us find the car we wanted!!! Never had a better experience at a dealership, and I hope to return to my next vehicle here. Everything was explained thoroughly and was we wanted!!! Never had a better experience at a dealership, and I hope to return to my next vehicle here. Everything was explained thoroughly and was easy to understand, and they were super nice and quick to answer all our questions! More
by Serena Taylor
Employees Worked With
Lori, Robert
November 15, 2024
Came on for service and Thoms and DT took very good care of me. Checked in and out with Thomas, and DT clarified and explained all the instructions and outs of recommended service. Both were knowledgeable, of me. Checked in and out with Thomas, and DT clarified and explained all the instructions and outs of recommended service. Both were knowledgeable, friendly, polite -- easy to work with. More
by npkrehbiel
Employees Worked With
DT and Thomas
November 13, 2024
Service department always completes work in a timely and professional manner. Service writer D. T. Neal is very courteous and attentive to our needs. professional manner. Service writer D. T. Neal is very courteous and attentive to our needs. More
by Tmode0907
Employees Worked With
D. T. Neal
