Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Flowers Honda - Service Center
Thomasville, GA
241 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
241 Reviews of Flowers Honda - Service Center
Sort by
June 01, 2024
They are always helpful and attentive to my concerns regarding my vehicle. I trust their expertise. regarding my vehicle. I trust their expertise. More
by FAITHFUL_30
Verified Customer
May 31, 2024
I have had issues with this vehicle since before I purchased it and they said they would fix ir and haven't. It still makes noise and I'm don't want to take on the road because the last time I did it purchased it and they said they would fix ir and haven't. It still makes noise and I'm don't want to take on the road because the last time I did it broke down and they had the vehicle for 2 months. I just purchased in November and I'm currently still waiting for someone to reach out to get the problem fixed. The General manager told me he wasn't doing anything about and told me to leave and I could leave the vehicle and I still will pay for it. I have reached out to the owner and have yet to get a response. More
by ANDRENAROBINSON10
Employees Worked With
Other Employees :
All but 2 service guys have been trying to help assist
May 31, 2024
Lance is the best customer service representative I’ve dealt with in the 15+ years that I’ve been bringing my Hondas to Flowers for service. He and his team always take care of their customers. dealt with in the 15+ years that I’ve been bringing my Hondas to Flowers for service. He and his team always take care of their customers. More
by JLGRINER
Employees Worked With
Lance
June 03, 2022
My 2017 Civic Hatchback is coming up on 120,000 miles and it has been totally serviced by Flowers Honda. Rodger the service manager has been helpful and always explains maintenance/repairs to me nicely and d it has been totally serviced by Flowers Honda. Rodger the service manager has been helpful and always explains maintenance/repairs to me nicely and doesn't talk over my head. Making appointments is easy and everything is done correctly the first time. They will help me get many more miles out of my car, I'm sure. More
by Jay
Employees Worked With
.not sure of names
December 09, 2021
I have been bringing my 2016 Honda Pilot to this dealership for oil changes since I purchased it new. Around 30,000 miles, the transmission began to skip during acceleration. I mentioned it at the n dealership for oil changes since I purchased it new. Around 30,000 miles, the transmission began to skip during acceleration. I mentioned it at the next oil change, and was told it was normal for this vehicle. I asked again at nearly every oil change, as it kept getting worse. The service personnel reiterated that this was normal for this vehicle and nothing to worry about. I continued to have oil changes done and the regular maintenance needed according to the owners manual. The maintenance I had done with a trustworthy mechanic since the dealership kept recommending things ahead of time and they couldn't explain why when I pointed out that the owners manual had a different schedule. Today (Dec 2021), I took it in for a recall service, and I mentioned the transmission issue again. Now, suddenly, there is a fix for it that was apparently issued in 2017. It would have been covered under warranty then, and the first several times I mentioned the issue, but of course now it is not. Along with all of the extra maintenance that was recommended but can't be explained, the week-long or longer wait for an oil change appointment, this is the last straw. I do not believe the service department at this dealership can be trusted and I will not return. More
by catands
Employees Worked With
Service Staff
September 30, 2016
Expensive repair...grease all over interior of car. Spent $600 on brakes and fluid changes only to find grease all over carpet on driver's side. This has happened in the past. What gives!?! Spent $600 on brakes and fluid changes only to find grease all over carpet on driver's side. This has happened in the past. What gives!?! More
by Jgstyle
Employees Worked With
Regina
