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Flow Volkswagen of Wilmington

Wilmington, NC

4.4
116 Reviews

5011 New Centre Drive

Wilmington, NC

28403

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Showing 116 reviews

January 03, 2026

Great exeperience with Flow. Bought 2 cars from them and have a third VW serviced there. Just picked up a 2026 Tiguan SEL R Line turbo. Love it! My salesperson Mathew took great More

by franonofrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Worthington
Jan 06, 2026 -

Flow Volkswagen of Wilmington responded

Thanks for your review and for choosing Flow Volkswagen Wilmington. We hope you love your new 2026 VW Tiguan SEL R-Line Turbo. Mathew and the team look forward to serving you in the future!

September 10, 2025

Horible dealership who is unwilling to assist handicapped with the purchase of new car - liability issue. They were willing to sell me a new car but not lift one finger to help move my wheelchair lift to t More

by mingmand
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Darrell Winstead
Sep 10, 2025 -

Flow Volkswagen of Wilmington responded

Thank you for reaching out to us about your experience at Flow Volkswagen of Wilmington. An aftermarket wheelchair lift should only be moved by a qualified mobility expert and that is not something we are qualified to provide. Should you decide to reconsider purchasing a vehicle, Volkswagen does offer a $1,000 credit toward this service with a mobility service provider. We’re providing a phone number, email address and website link with additional information below in case you would like to consider this option. Thank you. 877-299-0505 ihd@vw.com https://www.vw.com/en/owners-and-services/ownership-benefits/driver-access-program.html

Sep 10, 2025 -

mingmand responded

HAHAHAHAHA You are joke. This was handled so purely by Flow VW of Wilmington. Just an idea - how about saying we will help you make arrangements or let us make some phone calls for you. The place is a joke and only interested in "protecting" their interests. Now your saying you'll give me a $1000 credit... Amazing this is being offered only after I start letting people know how you treat the disabled. When you are treated as rudely as I was there is no amount of money in the world that would make it worth doing business with your company,

March 13, 2025

I love Flow VW, Marshall helped me with my diffucult trade-in situation after a bad experience with Toyota dealership, and I also got a very good deal. More

by Wiktoria A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall DeWitt
Mar 14, 2025 -

Flow Volkswagen of Wilmington responded

Wiktoria, we're delighted to hear that Marshall was able to assist you with your trade-in at Flow Volkswagen Wilmington and turn things around after your previous experience. Enjoy the great deal on your new vehicle!

November 30, 2024

Matthew Worthington and Carlos are super easy to work with. I have bought many cars from Flow and always left happy. Matt’s product knowledge is excellent, he hustles to get you in and out , and his comm More

by Eric P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington
Dec 02, 2024 -

Flow Volkswagen of Wilmington responded

Eric, thank you for your continued support and kind words about our team at Flow Volkswagen Wilmington! We're delighted to hear that Matthew, Carlos, and the rest of the crew have consistently provided excellent service. We look forward to serving you again in the future!

September 19, 2024

Had another amazing experience with Flow VW thanks to Matt Worthington. Matt values my time and get me in and out as painlessly as possible. The guy hustles to get you the right vehicle and I highly reco More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Worthington
Sep 20, 2024 -

Flow Volkswagen of Wilmington responded

Eric, we're delighted to hear that Matt made your experience at Flow Volkswagen Wilmington smooth and efficient. Thanks for the recommendation! Enjoy your new vehicle!

March 25, 2024

They are and have been for 20 years the best Dealership we have ever dealt with. They are courteous, caring, competent and always do their very best to solve whatever issue you may have. 5 stars are just More

by 391gcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington 5 stars, Darrell Winstead, Mike Cooke
December 27, 2023

I recently purchased a car from this dealership, and my experience with Matthew Worthington was exceptional. His knowledge of the vehicles, patience in addressing my questions, and willingness to find the More

by J Thomas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington
November 09, 2023

Flow Volkswagen of Wilmington, and especially Matthew Worthington, made my car purchasing experience a pleasure. Matthew was knowledgeable, educating me on the vehicles, as well as the process of buying More

by heartfulgrace22
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington, Marshall DeWitt
September 25, 2023

Matt W. did an awesome job! Great job going over all the car's features... More

by gpasini_58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
September 10, 2023

Just got a new 2024 Atlas Cross Sport. Our salesman Dean Wentzel went above and beyond finding the exact color and options I wanted and arranging to get it for me. Top notch all the way a More

by dtreg1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Wentzel
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