Flow Volkswagen Subaru Volvo

I had an incredible experience buying a new 2024 Subaru BRZ tS from Mark Manning at Flow Subaru of Burlington. This is also perhaps the ONLY dealership I’ve ever purchased from that didn’t relentlessly try BRZ tS from Mark Manning at Flow Subaru of Burlington. This is also perhaps the ONLY dealership I’ve ever purchased from that didn’t relentlessly try to squeeze every penny out of me. If you’re looking for a new Subie, I can’t recommend Mark enough! I first spoke with Lee the sales manager over email and he put me in touch with Mark for a test drive and to answer any questions. I was apprehensive because I hadn’t driven stick in well over a decade, and Mark (nor anyone else there) never once made me feel uncomfortable and was so generous and patient with me relearning on the spot. I fell in love with the car, and started all the paperwork to make it happen. Their finance guy Randy was also so wonderful to work with, and was so genuinely kind and understanding with any concerns I had before finalizing the deal. If it weren’t for Mark and Randy’s notable patience and customer service, I think I might’ve walked just because I didn’t have a lot of time to decide. Even with that knowledge, neither Randy nor Mark ever pressured me into deciding. Once I did agree to the deal, they didn’t try to force a bunch of extras down my throat like most dealerships have and made the process very easy and painless. I came the next day to take delivery and continued to receive the same level of customer service and kindness as I expected, and Mark took lots of time to go out of his way to answer questions he wasn’t sure about and make sure I was happy before leaving. I had a wonderful experience overall, and the biggest takeaway is that they’re just good people who aren’t judgmental or shady or misleading. Big kudos to them for how they operate their dealership. More

Very helpful with any questions about our Subaru and explained how work the computer screen explained how work the computer screen More

Didn't do what they were suppose to do; oil change not done. Only sold us tires done. Only sold us tires More

Attentative, informative, honest, thorough , let me know what was done and why, let me know about what would be done next, helped me with setting up remote start what was done and why, let me know about what would be done next, helped me with setting up remote start More

I have purchased five cars from Flow Subaru and find the dealership to be excellent in every way. I would and have highly recommend them to many others. dealership to be excellent in every way. I would and have highly recommend them to many others. More

They are honest. They know you when you walk in ( after the 1st time). They try to make things work out for the best. It's our 3rd 'Ru here. They know you when you walk in ( after the 1st time). They try to make things work out for the best. It's our 3rd 'Ru here. More

Very accommodating in assistance for which model was the best fit. No pressure from salesperson and all questions were answered. best fit. No pressure from salesperson and all questions were answered. More

Fast, Fun and Friendly. I was upftont with my needs and budget and everything was met within my means and I really appreciate everything. Thank you so much for working with I was upftont with my needs and budget and everything was met within my means and I really appreciate everything. Thank you so much for working with me and allowing me to have a Crosstrek Sport 2024. This is my favorite ride Id ever had. Can't wait to go camping and roadtrip later on. More

These three gentlemen are friendly, have patience, knowledgeable and are willing to work with my budget. knowledgeable and are willing to work with my budget. More

We recently visited Flow Subaru in Burlington, NC for the 18 month maintenance on our Outback Wilderness. As always, Flow did an excellent job. They are friendly, helpful folks and we always enjoy seeing our 18 month maintenance on our Outback Wilderness. As always, Flow did an excellent job. They are friendly, helpful folks and we always enjoy seeing our friends at Flow, especially our salesperson, Dray Daiber. More