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Flow Subaru of Charlottesville
Charlottesville, VA
1,825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 18, 2020
Darcey and the rest of the team is always super knowledgeable and helpful in person and over the phone! The Service work was completed in a timely manner, and the option of using a loaner to run er knowledgeable and helpful in person and over the phone! The Service work was completed in a timely manner, and the option of using a loaner to run errands while the work was completed makes all the difference for a busy working mom. The friendly staff, and convenient in&out/no waiting for the service will keep me coming back again and again. I very much appreciate the personable team members that go out of their way to greet me like an individual and not just another sale, especially at the end of the day on Friday! The online coupons are very helpful too. Thanks all! More
by KEM005
Verified CustomerEmployees Worked With
Darcey Serio, David Breeden
September 18, 2020
Rick, Kendrick and the entire team at Umansky Subaru are the definition of white-glove service. Their kindness and sincerity will leave you feeling like a lifetime member of the Umansky family. I can't stre the definition of white-glove service. Their kindness and sincerity will leave you feeling like a lifetime member of the Umansky family. I can't stress enough how great Rick and Kendrick were. In the middle of this pandemic, they were patient (we brought our 14 month old), understanding to our needs, and delivered not only our dream car, but the assurance we made the right choice with the right people. More
by willmerrick9
Employees Worked With
Kendrick Hawkins, Rick McCormack, Zubin Ratawni, Darcey Serio, Josue Bonilla
September 18, 2020
Professional; knowledgeable; helpful and friendly. Recommend her and her team for top level service to keep your vehicle in tip top condition. Can’t go wrong with Darcey! Recommend her and her team for top level service to keep your vehicle in tip top condition. Can’t go wrong with Darcey! More
by Vfr1996
Employees Worked With
Darcey Serio
September 18, 2020
Great service, clear communication, good precautions, efficient service, free inspection for clients that purchase car at dealership. Gail keeps track of your needs and provides good counsel. efficient service, free inspection for clients that purchase car at dealership. Gail keeps track of your needs and provides good counsel. More
by EEF
Employees Worked With
Gail Wyatt
September 18, 2020
Excellent service from technician and office personnel Very timely with work and friendly Waiting room was clean and supplied with hand sanitizers and wipes thanks Very timely with work and friendly Waiting room was clean and supplied with hand sanitizers and wipes thanks More
by igill5
Employees Worked With
Not sure if her name but the woman who checked us out was very nice and helpful , Michael Gill
September 18, 2020
They’re always very helpful.I REALLY appreciated the They’re always very helpful. I REALLY appreciated the loaner car & the communication. They’re a little pricier than other places but provide excelle They’re always very helpful. I REALLY appreciated the loaner car & the communication. They’re a little pricier than other places but provide excellent service. More
by STEPHANIEG0
Employees Worked With
Darcey Serio, Gail Wyatt
September 18, 2020
Service was easy. I would suggest service techs meet customers at the door to minimize the need for so many people daily, weekly and monthly to enter the work space for the employees. customers at the door to minimize the need for so many people daily, weekly and monthly to enter the work space for the employees. More
by CHRISTINASTINNETTE
Employees Worked With
Zubin Ratawni
September 18, 2020
Recall work for air bags. Had oil and filter change done as well. Thank you for providing Saturday hours in service department; this was very helpful. as well. Thank you for providing Saturday hours in service department; this was very helpful. More
by BOBMALLETTE
Employees Worked With
Zubin Ratawni
September 18, 2020
Nick was very helpful in getting us the trade in amounts we asked for for the two cars we traded in to buy the 2018 Outback. He was not pushy and my husband and I both like that. Of course, we have only h we asked for for the two cars we traded in to buy the 2018 Outback. He was not pushy and my husband and I both like that. Of course, we have only had the car for 2 days but are very pleased so far. More
by sybilmahanes
Employees Worked With
Nick Pearce, Raven Stephens
May 07, 2020
Most pleasant car buying experience ever!!! Will definitely be back when we need any other vehicles and have and will tell our family, friends, and co-workers about the great service definitely be back when we need any other vehicles and have and will tell our family, friends, and co-workers about the great service More
by scottaroadking
Employees Worked With
Tony, his boss and business manager
