Flow Subaru of Charlottesville

I think the 2 air filters that were replaced were overly expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only h expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only had 20000 miles on it and was not subjected to severe driving conditions. More

I only take my car here. Love the front desk folks, the techs and great service. They are very conscious of protecting customers during COVID. techs and great service. They are very conscious of protecting customers during COVID. More

Bought new 2018 Outback Limited from Umansky Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the serv Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the service advisors I've worked with as 5 stars, I'd like to point out when their techs are done with my vehicle their work has been excellent. More

Excellent communication, efficient, Darcy was the very very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 More

Gail was great on the phone and in person, great service all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. More

Excellent, prompt, considerate service. Thanks, Darcy! Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks More

Never have I been there that service hasn't been prompt, friendly, complete, and well-explained. The facility is super clean, and the staff are all well versed in the mechanics of even the newest (and the friendly, complete, and well-explained. The facility is super clean, and the staff are all well versed in the mechanics of even the newest (and the oldest) Subarus. If anyone can keep cars on the road, Umansky can! More

Everyone was helpful and courteous, the job was completed in a timely fashion, the waiting aresa are comfortable, the bathrooms clean, and the coffee was hot. in a timely fashion, the waiting aresa are comfortable, the bathrooms clean, and the coffee was hot. More

My last service appointment was excellent all the way around. Gail kept me informed and I was able to wait in a comfortable waiting room. around. Gail kept me informed and I was able to wait in a comfortable waiting room. More