Flow Subaru Winston-Salem

After not wishing to spend an entire day at a dealership I decided to get all pricing in advance and save myself the hassle of the typical prolonged dealership negotiation phase. That process was fairly eas I decided to get all pricing in advance and save myself the hassle of the typical prolonged dealership negotiation phase. That process was fairly easy, after asking for a deal sheet in advance showing all the fees for a specific car, the deal looked good. I communicated over text with one of the managers, William McGowan, and we left the text conversation with being told they’ll pull it around and I’ll be there in 30 minutes. I got there in about 20 minutes and was passed to a very polite sales associate (never spoke to or saw William during the entire hour I was there) and told that car had been sold. The car we’d agreed a price on and a time to get it had been sold in those 20 minutes. From then on the only game was an upsell into a more expensive car or a lower model for the same price we’d agreed. I ended up leaving and buying a vehicle elsewhere. It was a total fail on Flow’s commitment: “A covenant with our customers to be a place that keeps its promises and is worthy of their trust.” More

I am satisfied with the service on my car, waiting time was longer that it was estimated. was longer that it was estimated. More

They were courtesy and very helpful to tell you all about the car and show how most of the things work on the car the car and show how most of the things work on the car More

Happy with all services at dealership after six months of being a Subaru Forester owner. being a Subaru Forester owner. More

Flow Subaru was super helpful throughout the whole process. Staff was very welcoming and easy to approach. process. Staff was very welcoming and easy to approach. More

Flow Subaru in Winston-Salem was a very convenient option for me to take my car for maintenance. The dealership was clean and the staff was very friendly and helpful. There was a comfortable waiting room and for me to take my car for maintenance. The dealership was clean and the staff was very friendly and helpful. There was a comfortable waiting room and the service took less time than the estimate. More

Flow Subaru offered a good buying experience. Staff was very friendly and helpful. Appreciate the love encore program as well. Staff was very friendly and helpful. Appreciate the love encore program as well. More

The service level was excellent. The process was easy, straightforward and quick. The even went above and beyond to find me the car I wanted at another dealer and brought it for me. The process was easy, straightforward and quick. The even went above and beyond to find me the car I wanted at another dealer and brought it for me. More

Good easy hassle free sale. Good communication from start to finish. Home delivery service included. After sale communication rating a 0. Had minor issues and no response af Good communication from start to finish. Home delivery service included. After sale communication rating a 0. Had minor issues and no response after purchase. Paid cash would not buy here again although I had a very good buying experience. If you need help after the sale do not count on it. More

This car buying experience was very pleasurable. The sales team was great. Quick and efficient, very thorough and professional The sales team was great. Quick and efficient, very thorough and professional More