Flow Honda of Statesville

Great Person and dealership Our car was on the outs and my sister had recommended Flow Honda to us (she has purchased 2 cars there). I wasn't sure I wanted a Honda, but we did so Our car was on the outs and my sister had recommended Flow Honda to us (she has purchased 2 cars there). I wasn't sure I wanted a Honda, but we did some research and contacted several dealerships. I decided to go with Flow an spoke to Michelle about what cars I wanted to look at, but we would be late because of work. We got there and the cars were ready, test drove and all questions were answered and no pressure, even though it was 8pm. We love our Accord Sport!! "Michelle" and everyone who had to stay til 10:30 were wonderful and lots of help. We have already told all our friends to drive the extra time to Statesville, for the great service and ALOT better prices than the other Honda dealerships in the Lake Norman area. More

Went Out of Her Way We had an issue with our 2003 Honda Civic Hybrid Battery and Michelle Helm went out of her way to contact the Honda Representative to settle the issue We had an issue with our 2003 Honda Civic Hybrid Battery and Michelle Helm went out of her way to contact the Honda Representative to settle the issue to our complete satisfaction. We would highly recommend both Michelle Helm and our Honda Civic Hybrid More

Helpful customer service We bought our Honda Accord a year ago from Michelle Helm and have been very satisfied with the car and the service at this dealer. We recently got ne We bought our Honda Accord a year ago from Michelle Helm and have been very satisfied with the car and the service at this dealer. We recently got new Smartphones and Michelle graciously agreed to help us set up the Bluetooth feature in our car even though it's been a year since the sale. She is a wonderful example of great customer service. More

A Really Good Day I went to Flow Honda to have a "recall" check on my 2006 Honda Civic. While waiting I decided to go to the Showroom and see what the new cars looked I went to Flow Honda to have a "recall" check on my 2006 Honda Civic. While waiting I decided to go to the Showroom and see what the new cars looked like. There was a Burgundy 2014 Civic LX sitting there. I opened the door and sat in it and was "in love". A nice lady walked by and introduced me to Roger Hill. Roger is a wonderful person, very funny, personable and easy to talk to. I told him my car was paid off, and I was "just looking". He asked if they could make it happen for what I could afford would I be interested in buying that car? I said, well, we can at least see what they say. So, he pulled a black Civic around, completely opened it up, showed me all the interior bells & whistles, as well as, the outside and the engine and trunk. I was very taken, then we went for a test drive and I was hooked. It drove like a dream. I told Roger Hill if I were to buy a new car, I wanted the Burgundy one in the Showroom. I met with Ron in the Finance Department. He was also great, and took all of my information. I went back to Roger's office to wait, and in just a few minutes, Ron came back with the deal. I could not pass it up. So, I went home that night with the Burgundy 2014 Honda Civic LX. I must say, I bought the car I traded back in 2006 brand new, and it took over 8 hours to complete the deal. Here I am 8+ years later, and it only took a couple of hours to finish all the details and complete the purchase. I have never been treated so well, or given such a great deal. I really can't find a single negative thing to say about my encounter at Flow Honda. They all were wonderful, professional and incredibly cordial. They made me feel as if I were the only customer in the Dealership. I wish I could afford it, I would buy another car from them today. I have been buying new cars since my first Honda Civic CVCC in 1977, and this is truly the best group I have ever dealt with. I am beyond pleased with the entire experience. Other dealerships could learn from the Flow Honda Business Model on how to sell a car and treat a customer. Thank you Flow Honda for my beautiful car and for making it such a pleasant experience. As for Roger Hill, he is TERRIFIC! More

Very smooth transaction It was an overall very easy, smooth transaction. No high pressure sales tactics. They offered me a fair price on my vehicle, and found me a better int It was an overall very easy, smooth transaction. No high pressure sales tactics. They offered me a fair price on my vehicle, and found me a better interest rate than my credit union offered. The whole deal was completed within 2 hours, which is the shortest time I have ever spent when buying a vehicle. Everyone involved was professional and courteous every step of the way. I would gladly return for my next vehicle purchase and recommend this dealership, and Roger Hill in particular without hesitation. More

A+ all around I live in the South Charlotte area (where there are plenty of Honda dealerships to choose from) and decided to purchase my car from Flow Honda of Stat I live in the South Charlotte area (where there are plenty of Honda dealerships to choose from) and decided to purchase my car from Flow Honda of Statesville. Not only was I looking for a great price on my vehicle, but the customer service aspect of the buying process is also very important to me. Michelle Helm in sales and Jason Alexander the sales manager were FANTASTIC to work with and I can't thank them enough for their help and support throughout the whole process. I now recommend them first to anyone that asks me about buying a Honda vehicle - even over all of the dealerships in the Charlotte area! More

Great Service!! Flow Honda is great. My husband and I went to Flow Hinda to look at a pre-owned Honda. But left the dealership with a brand new Honda and the same mod Flow Honda is great. My husband and I went to Flow Hinda to look at a pre-owned Honda. But left the dealership with a brand new Honda and the same model we went in looking at. So we were some very pleased customers.. More

Low pressure, friendly, professional, and straightforward If you are in the market for a Honda, I can't recommend Flow Honda of Statesville enough. I was unsure about the type of car that I wanted to purchase If you are in the market for a Honda, I can't recommend Flow Honda of Statesville enough. I was unsure about the type of car that I wanted to purchase, trying to decide between a Honda and another brand. Rather than pressure me, both of them patiently answered my questions and addressed my concerns. I've dealt with Flow Honda in Winston-Salem before and am glad that the professionalism and low pressure environment that I found there extends to their dealership in Statesville. More

Flow Honda/Statesville is Superior All Around We did our shopping on the internet by contacting a number of Honda dealerships for a new 2014 Civic sedan. We compared price, availability and negot We did our shopping on the internet by contacting a number of Honda dealerships for a new 2014 Civic sedan. We compared price, availability and negotiating style. Without a doubt, Flow Honda/Statesville not only very competitive on price, Michelle knew the dealership's inventory and all the features on the 214 Civic. All the employees we interacted with from the Receptionist to the Business Manager to the Service Manager to the General Manager as well as Michelle were very professional. We were very impressed with everyone at this dealership and are most satisfied with the new 2014 Honda Civic sedan we purchased from Flow Honda/Statesville. The entire purchase process took us 24 hours. Doug & Dianne Huntersville, NC More

Greatest vehicle buying experience I have ever had! Buffy Renfroe was very professional and understanding of my car buying needs. I would highly recommend this dealership to anyone who dislikes the high pres Renfroe was very professional and understanding of my car buying needs. I would highly recommend this dealership to anyone who dislikes the high pressure dealers, this one was very relaxing and I will go back in the future! Thank you Flow Honda!!!! More