Flow Honda of Statesville
Statesville, NC
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104 Reviews of Flow Honda of Statesville
We have been Honda Pilot owners since 2012 and have always enjoyed our Honda Pilot. We were in the market of purchasing a new car and we recently decided to look around at various makes of automobiles always enjoyed our Honda Pilot. We were in the market of purchasing a new car and we recently decided to look around at various makes of automobiles but ultimately decided once again on a Pilot. We are from Wilkes County, NC and drove a little over 50 miles to Statesville, NC to look around at Honda Pilots at Flow Honda of Statesville. We were greeted by Ryan Morgan, a Sales Consultant, who began our journey at Flow. He was extremely helpful inquiring as to what we were looking for offering suggestions on various available Pilots, both used and new. Though he had been there only a few years his knowledge of the vehicles he showed us was exceptional. For a majority of our visit at Flow we had focused on a used Pilot and had pretty much decided on that one but then we changed course requesting to look at a new Pilot. Never wavering, Ryan jumped right in continuing to show his friendly attitude and knowledge of the vehicle. His patience with us was outstanding and appreciated him spending the time with us that he could have been spending with another client. We feel sure Ryan’s pleasing demeanor and knowledge of Flow Honda’s vehicles can and will help with any future customer to this dealership! Thanks again Ryan and the friendly staff at Flow Honda!! More
Recently had my Honda HRV serviced at Flow and the staff and service techs were more than helpful! Scott in service was excellent to deal with and took time to explain everything that needed to be addressed and service techs were more than helpful! Scott in service was excellent to deal with and took time to explain everything that needed to be addressed More
Very pleasant to work with. Steven was very helpful. I haven't had to finance a car in over 20 years with the way of today's pricing. Steven was very helpful. I haven't had to finance a car in over 20 years with the way of today's pricing. More
I had my Civic LX serviced here for 7 years and recently traded it in on a used CR-V EX. The buying process was a very positive experience from start to finish! Sales Consultant, Sergio Gutierrez, treated m traded it in on a used CR-V EX. The buying process was a very positive experience from start to finish! Sales Consultant, Sergio Gutierrez, treated me and my car enthusiast friend with professionalism and no pressure. Everyone (Sergio, Cordell, Billy) was first class in answering questions and providing follow-up information! Thank you, Sergio, for the helpful tutorial on how to use the many features, new to me! More
Taylor Davis was the best! She was the reason I bought my Honda Pilot. She answered all my questions and was very helpful. I can say that this was the best car buying experi She was the reason I bought my Honda Pilot. She answered all my questions and was very helpful. I can say that this was the best car buying experience ever! More
My overall experience with Steven Vera was great! However, I still feel I have a lot of unanswered questions that I still don’t seem to be clear on. I traded in a financed vehicle which I still owed However, I still feel I have a lot of unanswered questions that I still don’t seem to be clear on. I traded in a financed vehicle which I still owed some money on. I was given a little more than the trade in value which is great as it served a positive equity towards the new vehicle but I’m still not clear on why I don’t have exact answers on the process and timeframe. I would like to know when I will receive my registration for my new car as I was not provided this. Secondly, I was told the car would be paid off in 10 days but I’m set on automatic payments through Capital One on my old vehicle and don’t want to be charge if the vehicle is out of my hands. After everything was completed and signed for Mark informed me that I would need to provide him with a actual copy of actual physical license to process title work but this was told to me after everything was done and they had obtained my temp license when I started the process which from the get they new I was new to NC as I just moved here on Saturday from Another state. If the owner/ general manager, Billy Hollows can reach out to me I would certainly appreciate it as it would lead to have a terrible experience, specially since I’m new to NC More
Steven Vera-Hernandez (Product Specialist) was very helpful to my wife and I during our visits to Flow Honda. He made the purchase of our 2024 CR-V Sport L a very pleasant experiences. I would would re helpful to my wife and I during our visits to Flow Honda. He made the purchase of our 2024 CR-V Sport L a very pleasant experiences. I would would recommend Steven to anyone who is looking to purchase a vehicle at Flow Honda More
I purchased a Honda Ridgeline. I live in KY and was traveling to TN for the weekend. I asked if they would deliver the truck to my hotel and they made arrangements. I know that s I live in KY and was traveling to TN for the weekend. I asked if they would deliver the truck to my hotel and they made arrangements. I know that sounds like a complicated sell. The temp tags had only a 30 day limit. At day 25 I contacted the dealership asking about my registration and if I should see plates soon. Frank (sales Manager) and Mark (Finance) said they would check on things and call me the following day. That never happened. I called again 2 days later and was ensured I would receive a response. 4 days later.... same thing. Now I have a brand new truck with expired tags and no response from the dealer. They worked hard to get my money and now I am an afterthought. More

