Flow Honda of Charlottesville

Working with Steve Young was a great experience ..This is the second time we used Steve..he is friendly experienced and extremely knowable Like is the past he was great to work with ..Both my husband and the second time we used Steve..he is friendly experienced and extremely knowable Like is the past he was great to work with ..Both my husband and I rate him a Ten More

We really enjoyed the experience at Brown Honda. Steve Young guided us through the process of buying a new mini-van so wonderfully. He really took his time to work with us and we appreciate all his hard w Young guided us through the process of buying a new mini-van so wonderfully. He really took his time to work with us and we appreciate all his hard work. More

Terry Gibbons was very helpful. He showed us vehicles that met our described needs, allowed us short test drives, and suggested a vehicle we hadn't even considered (new) which ended up a finalist. In the that met our described needs, allowed us short test drives, and suggested a vehicle we hadn't even considered (new) which ended up a finalist. In the end, we narrowed our search down to two vehicles (after visiting many dealerships and test driving many cars) one new and one used. On our return visit we took each for a one hour test drive in the rain on our own. This was invaluable in helping my wife and me make a decision on a very fine used vehicle which will serve us for many years. A couple of days later when I couldn't get my phone to sync with the Bluetooth, I went back, and Terry walked me through the process until it worked. In all, we had a great experience. More

Brown Honda was quick, complete and professional. Steve Young and Ned had anticipated all the requirements and questions in advance. The automobile had been prepped for us to drive away right after we com Young and Ned had anticipated all the requirements and questions in advance. The automobile had been prepped for us to drive away right after we completed the required documentation. More

I live in Springfield, VA and was going to make a trip to Charlottesville to visit my relatives. I had heard about Brown Honda and decided to look up their record on the internet. I was very pleased with t Charlottesville to visit my relatives. I had heard about Brown Honda and decided to look up their record on the internet. I was very pleased with the reviews which were outstanding. Almost all the customers were pleased with the sales personnel. I found an outstanding review for Shane Thackston. I decided that he was the person that I wanted to deal with. Initially, our conversations were via telephone. I looked over the Honda brochures online and decided to go with the Honda Accord. Shane was extremely helpful in helping me find an Accord that had the features that I wanted. I went to a local Honda dealer to test drive an Accord and was very pleased with how the car handled. I wasn't particularly interested in the navigation system but when I saw how the backup camera worked, I liked what I saw. However, that feature only came with the navigation system. The only flaw was that the color that I wanted was not available at Brown nor within 300 miles of the dealership. Shane made every effort to find what I wanted. A silver Honda with the features that I wanted was located in Virginia Beach, VA. The auto was driven to Charlottwville and was ready when I went to visit. I was given a briefing on how all the features worked. Everyone was very helpful and friendly. I drove out of there a very happy customer. More

I purchased my Toyota Land Cruiser in 2007, and have taken it in for service ever since. I am always extremely pleased with everyone's professionalism and pride in their job. If I had any complaint, it taken it in for service ever since. I am always extremely pleased with everyone's professionalism and pride in their job. If I had any complaint, it would be after I picked up my vehicle, the programmed radio stations were gone, and I had to reset them. Minor. More

Steve was vey friendly and knowledgeable and was low pressure in his approach. The price we received via our internet inquiry was also very competitive. We really wanted to stay and buy local and Brown pressure in his approach. The price we received via our internet inquiry was also very competitive. We really wanted to stay and buy local and Brown Honda helped us do that. More

Kim is very helpful and knowledgable. He assisted us with our son's Accord purchase a year ago and it was a great experience... so of course we came back to Kim to make our 2012 CR-V purchase. Kim make with our son's Accord purchase a year ago and it was a great experience... so of course we came back to Kim to make our 2012 CR-V purchase. Kim makes buying a vehicle a very positive experience, and I would recommend everyone to ask for Kim. Jason in the Finance Office was exceptional. He found us the best available rate we were qualified for, and made everything seem effortless. He explained options available, and explained all the legal paperwork that requires signing... and made you walk away from his office feeling good about the major purchase you just made. Thank you Kim and Jason, I'll be back to see you both when it's time for my next purchase. More

Joey Lockhart was excellent. We bought a new 2012 Honda Odyssey EX-L from him last night. After test driving the van and talking with Joey, we were sold! He was friendly, knowledgable, answered all our que Odyssey EX-L from him last night. After test driving the van and talking with Joey, we were sold! He was friendly, knowledgable, answered all our questions and stayed past closing to help us out. He did not pressure us at all and helped us consider the options the were best for us. We are happy to recommend Joey Lockhart to all our friends and neighbors. He was wonderful! More

Never is a million years would I have thought we'd have to buy *two* brand-new cars in six months, but both my husband's and my car had to be replaced, and we replaced them at Brown Honda in Charlottesvill to buy *two* brand-new cars in six months, but both my husband's and my car had to be replaced, and we replaced them at Brown Honda in Charlottesville. Scott Willer at Brown Honda was and is outstanding. We found him perfect for car replacement #1--low-key, knowledgeable, and as pleasant as a person could be. Naturally, when car #2 collapsed, we searched him out again, and had the same wonderful experience. There was a time, not so long ago, when buying a car was compared with having a root canal. That comparison is no longer valid. Armed with reviews and comparison prices gleaned from the internet, buying a car can actually be a joyous experience. It's amazing, but it's true. More