Flow Honda of Charlottesville

Steve Young is very knowledgable and friendly. His low key, no nonsense approach is very effective for effective sales. I have bought four or five cars from him over the years. key, no nonsense approach is very effective for effective sales. I have bought four or five cars from him over the years. More

We just bought a 2012 Honda Civic and were very impressed with the knowledge and experience of the staff at Brown Auto. We never felt pressured or pushed into taking any extras or options that we did not nee with the knowledge and experience of the staff at Brown Auto. We never felt pressured or pushed into taking any extras or options that we did not need. Joey Lockhart was our salesman and I can highly recommend him to anyone who needs a new car and wants a first-rate experience. More

Steve young was my sales person, and first rate he was: knowledgeable, courteous, friendly, and most importantly - to me, not at all pushy although to his credit he always did his best to move the sale alo knowledgeable, courteous, friendly, and most importantly - to me, not at all pushy although to his credit he always did his best to move the sale along, but again, at at my pace. I would recommend him highly. More

My wife & I owned a 2003 Honda Pilot that we purchase new in October 2002 from Brown Honda. We have had all the service done at Brown since day one. The service department is always helpful, friendly and new in October 2002 from Brown Honda. We have had all the service done at Brown since day one. The service department is always helpful, friendly and responsive they make sure you are taken care of. We just had an issue with our Transmission in the Pilot so Jamie got Brian Peregoy involve. Within a few days Brian got back to me on what needed to be done. We were very please with what Brian came back with.I drop off the Pilot on Monday it was ready Tuesday Morning just like Brown said it would be. My wife & I believe the Pilot is running better now than it has for months. Thank you Jamie, Brian and Brown for taking care of us. Remember, You'll Love The Service. The Courtney More

We Bought a Honda Accord on March 30th. Our Saleman Kim Cross was the best we have ever worked with. He understood what we were looking for not trying to upsell us and worked around our schedule and got us Cross was the best we have ever worked with. He understood what we were looking for not trying to upsell us and worked around our schedule and got us the best Deal and trade for our Range Rover. Mr. Cross was very attentive and even gave us his cell number if we had questions about the car and he went over all the controls and setting up handfree cell phone on the car with us. In all the years we have bought a car we have never experience personal service like that and even the Finance manger Jason Rosales was a pleasure to work with. We were car shopping with our Seven year old son and the Salesman was very engaging asking our child did he like that car and school question that was important to me because it made our child feel apart of the car to. I would highly recommend Working with Browns Honda and Kim Cross. The took teh stress out of purchasing a new cr and made it so easy. More

We had a very positive experience at Brown Honda. Scott was knowledgeable about the CRV that we were interested in. One of the most impressive aspects of the experience was that Scott did not use the hard was knowledgeable about the CRV that we were interested in. One of the most impressive aspects of the experience was that Scott did not use the hard sell. He was engaging, worked to secure the sale and represent the dealership well, but respected our timing. Further, he worked hard to get us the deal we were seeking. It really was about serving us. I would certainly recommend Scott Willer to a friend in the market for a car. More

Michael was prompt, courteous, informative, friendly, and willing to go that extra mile. He knew I was looking at other cars and made sure to be attentive but not pushy. willing to go that extra mile. He knew I was looking at other cars and made sure to be attentive but not pushy. More

I was in the process of buying a new 2012 Honda Fit from another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Hon another area Honda dealership and was unsatisfied with their customer service as well as the information they were telling me. So, I called Brown Honda and spoke with Michael Barbour and was in his dealership within hours. He was very friendly and honest. He answered all my silly questions and made me feel welcome. He went the extra mile to get the color of the car I really wanted, even though he was unsure of it's whereabouts or ETA. I really enjoyed my experience at Brown Honda and most specifically working with Michael. I have and will recommend Brown Honda. More

Great staff and fast deal without any obnoxious haggling. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. They beat the deal I had in hand from another dealer and made the transaction simple. Joey Lockhart was exceptional as my salesman. More

Steve was great! Super helpful! He was willing to meet with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. with me at 6pm on an evening that he normally gets to go home earlier. He was knowledgeable, friendly and not pushy. More