Flow Honda of Charlottesville

Great car buying experience. Joey was friendly and helpful and easy to work with. The process was easy and efficient. I would definitely buy a new vehicle here again. helpful and easy to work with. The process was easy and efficient. I would definitely buy a new vehicle here again. More

Steve was very polite, professional, and laid back. He didn't pressure us to purchase the car, which we appreciated. When we first visited him, we weren't ready to make the purchase. When we were ready, didn't pressure us to purchase the car, which we appreciated. When we first visited him, we weren't ready to make the purchase. When we were ready, he made purchasing the vehicle very easy. We called late Friday afternoon and he had the car ready for us to pick up on Monday morning - in the color we wanted. He took his time going over all the electronics; we felt like he had all the time in the world. He was more concerned with helping us get on our way, as he knew we had a trip planned later Monday afternoon. Steve made buying this car such an enjoyable experience, we would definitely recommend him to anyone looking to purchase a Honda. More

Steve took the time to let us test drive all of the comporable vehicles in the class we were interested in. We were able to select the model car we were interested in, to include all the options we ne comporable vehicles in the class we were interested in. We were able to select the model car we were interested in, to include all the options we needed. He guided us through the sales process, answered all of our questions, and made it comfortable without any pressure. After the sale he showed us how the new technologies worked on the Honda we purchased. I would buy from him again, as well as recomend him to any one else buying a car in the Charlottesville area. More

Brown Honda provided me with high quality service and a smooth, stress-free purchasing experience. My salesperson, Steve Young, was very friendly, patient, qualified my new car needs and steered me toward smooth, stress-free purchasing experience. My salesperson, Steve Young, was very friendly, patient, qualified my new car needs and steered me towards the right vehicle for me. The price I was offered was competitive and they also gave me a reasonable trade-in for my used vehicle. When I found a slightly better internet price on the same vehicle from another area dealer they matched it. I am very satisfied with my new car purchase and look forward to having the dealer provide quality service and maintenance. More

Took car in for routine service & safety recall. Took car in for routine service & safety recall. When I picked the car up it would not start. I went inside to advise receptionist. She looked at m Took car in for routine service & safety recall. When I picked the car up it would not start. I went inside to advise receptionist. She looked at me like I was crazy-- finally went to get someone to assist. They too appeared incredulous that the car would not start and immediately asked if I had been having any trouble with starting before bringing it in. They tried to start it and it wouldn't start . Then they jump started it. As i was driving away I noticed that all of the cabin lights were on and assume that is what drained the battery. More

This was a pleasant and easy buying experience. We paid a fair price, and we got an excellent, safe car. Staff were friendly and professional. fair price, and we got an excellent, safe car. Staff were friendly and professional. More

Joey is friendly and helpful. He understood our needs and helped us get a better price. In fact, I also went to Brown Toyota to test drive 2013 Camry. I felt much better with Joey in Brown Honda. helped us get a better price. In fact, I also went to Brown Toyota to test drive 2013 Camry. I felt much better with Joey in Brown Honda. More

Mr. Young made the entire process smooth and painless, willing to work with us for hours until we were comfortable with every step of the process. All the employees were very friendly, and our daughter wa willing to work with us for hours until we were comfortable with every step of the process. All the employees were very friendly, and our daughter was taken good care of in their play area the entire time. More

From the moment we talked to the internet Honda Representative Robert Fons, he was very professional. He was the first person I came in contact with. He turned us over to Scott, who gave us the ch Representative Robert Fons, he was very professional. He was the first person I came in contact with. He turned us over to Scott, who gave us the chance to know about the trading conditions, prices, discounts, etc., explained all the manuals of the vehicle. He offered us the chance to buy accessories for the car. He also spent about 30 minutes showing us all the features inside and outside of the car and test drive. He asked us if we had any questions then we met our old sales person Bob Smith so we decided to deal with him instead of Scott .We traded our 2011 Honda CRV for 2013 Honda Pilot I got a call from Bob four days after we bought the car. He asked how everything was going and if we had any questions. He said to call him anytime if we ever had a question or concern. I was very happy with the service and price that Mr. Robert Fons and Bob gave us; the attention of Scott, and the great service of Jason Rosales, very efficient and kind at the time of the final closing, he went extra mile to help us to understand terms and conditions of our financing. Thank you Brown Honda for your business. Gaby and Kumar. More