Flow Honda of Charlottesville

Steve Young was very helpful, professional, and thorough. He worked with me to ensure that I was getting what I wanted/needed, and was extremely helpful, without being "pushy." I have worked with Steve in He worked with me to ensure that I was getting what I wanted/needed, and was extremely helpful, without being "pushy." I have worked with Steve in the past, and have always gotten great service. He was the main reason I walked in the door in the first place, and walked out with a new Honda. More

Steve was very considerate, patient, and listened to my needs. He was never pushy. Once I decided to make the purchase (a 2013 Honda Civic); Steve worked to make sure I received a fair trade-in price. W needs. He was never pushy. Once I decided to make the purchase (a 2013 Honda Civic); Steve worked to make sure I received a fair trade-in price. Working with Jason Rosales in the finance department was also a very easy and pleasant experience. Jason was willing to use layman's terms in order to explain verbose documents (with very small text). Since my purchase Steve has followed up to make sure that I have been enjoying my vehicle. This is my second Honda purchase from the Brown Automotive Group, and I have been pleased on both occasions. If you are in the market for a Honda, I highly recommend contacting Steve Young. More

Steve Young guided me to the car that perfectly suits my high mileage/minimal cost needs, and yet also has a great safety rating. He solved the problems I had regarding the disposal and payoff of my defunct high mileage/minimal cost needs, and yet also has a great safety rating. He solved the problems I had regarding the disposal and payoff of my defunct car. He is a very professional and personable salesman, and really knows the products he sells. I would choose to go back to him for future car purchases. I couldn't be more pleased! More

My visit to the dealership was to have my Honda Pilot serviced with oil and lube plus tire rotation. I checked in with the attendant and was off to the lounge to wait for my vehicle. I do not remember serviced with oil and lube plus tire rotation. I checked in with the attendant and was off to the lounge to wait for my vehicle. I do not remember how long this process took because I was speaking with a salesman for a possible upgrade to a newer Pilot. I'm sure it was a very reasonable amount of time. Everyone was extremely cordial and helpful. When the service was completed I was paged and on my way. More

I was able to accomplish my objective. they are reasonably professional. they made my wife and I comfortable. they were committed to bringing the deal to a completion. nice from beginning to end. reasonably professional. they made my wife and I comfortable. they were committed to bringing the deal to a completion. nice from beginning to end. More

Steve was very nice, informative and helpful in every possible regards and we would definitely like to do business with him again.He helped and guided us in all the steps of our purchase. Since it was ou possible regards and we would definitely like to do business with him again.He helped and guided us in all the steps of our purchase. Since it was our first car in this country we did want some one who can take us through all the steps and yet protect our interests and I think the staff of Brown Honda and Steve Young in particular did great in that regard. Parth More

Michael was the perfect salesperson. He was not pushy but he was attentive to our needs. His manner inspired trust that he was there to help us and not make a sale for his own gain. but he was attentive to our needs. His manner inspired trust that he was there to help us and not make a sale for his own gain. More

We bought a 2012 Honda Accord last year at Browns and received such great service . We came back to purchase a 2013 Honda Pilot. Our Salesman Dan Presley was Awesome, He was great showing us the features received such great service . We came back to purchase a 2013 Honda Pilot. Our Salesman Dan Presley was Awesome, He was great showing us the features and helping us pick the right Pilot for our Family. We were car shopping with an 8 Year old and Dan made he feel like he was part of the deal showing him how to control the feature in the back seat while we test drive so it gave time for My Husband and I to really test out the Car. The whole Car buying experience with Browns was quick with great customer service all around. To come to a Dealership at 5:45 Pm with a child and to have a car to trade We were on the Road all paperwork signed by 8:30. Great Service and a very Happy Honda Family :-) More

I have followed Steve Young for several years and bought my last three cars from him, the latest being Monday July 29. He is professional but at the same time I feel as though he is a friend. Took time wi my last three cars from him, the latest being Monday July 29. He is professional but at the same time I feel as though he is a friend. Took time with me to go over everything and told me to call with any questions and he would be happy to help me. Would not deal with anyone other than Steve Young. Thank you Steve. Love my new suv! More

My wife and I purchased our second car in as many months from Steve Young at Brown Honda yesterday, and our experience was top-notch. Steve made the buying experience as painless as possible. He explained w from Steve Young at Brown Honda yesterday, and our experience was top-notch. Steve made the buying experience as painless as possible. He explained what we wanted and needed to know, but he didn't waste our time and he got us a great price on both vehicles. I was not looking forward to the car-buying experience, but both of our vehicles were 11 years old and their time had come. I did quite a bit of research into make and model quality and specs and also price and lease terms. Brown Honda met our price on the vehicle we purchased (my wife's car in May 2013) and the one we leased (mine, last night, July 2013). Both deals provided us with excellent terms and significant savings, and neither was full of tedious haggling. If you are considering a Honda (and we have been very pleased with the quality and comfort of my wife's Accord over the last two months), you would do well to stop by Brown Honda. We were treated very well and commend them - and Steve Young in particular - for the professionalism and kindness that made our experience easy, pleasant, and memorable. More