Flow Honda of Charlottesville

THEY SCAM YOU BEWARE all of these reviews emphasize how great they are for purchasing cars... That may be true, but brown Honda is notorious for scamming you for all you'r all of these reviews emphasize how great they are for purchasing cars... That may be true, but brown Honda is notorious for scamming you for all you're worth on service. My battery was dead but my car was fine and somehow half of the stuff under my hood was "corroded" after I left it with them. They are known by dealers across the country as being huge scammers... DO NOT BUY OR SERVICE YOUR CAR AT THIS DEALER. More

should be illegal I was having problems with the car idling properly . I was surprised when they called me and told me the car needed a new timing belt after all i did I was having problems with the car idling properly . I was surprised when they called me and told me the car needed a new timing belt after all i did drive it there. More

Best Automobile Purchase Experience Ever We asked Honda Pilot owner friends to refer us to a dealer, and we were steered - with strong recommendations - to Brown Honda in general and Steve Yo We asked Honda Pilot owner friends to refer us to a dealer, and we were steered - with strong recommendations - to Brown Honda in general and Steve Young, in particular. We were not disappointed in either one. Steve expertly assessed our needs and led us through the process of selecting what we thought we wanted. Test drives, information about a couple of models, and several sit-downs where we discussed alternatives all went toward helping us find exactly what we wanted. Pricing was a friendly, non-confrontive process, as was the trade-in of an older car. We now are proud new Pilot EXL owners and feeling good about it! Shane in the business office was very professional, informative and flexible. We were not his easiest customers, but he was an excellent adjunct to Steve, they made an awesome team! Thank you, Steve and Shane, for ushering us through a painless process to the happy ending. And thank you, Brown Honda, for a refreshingly updated view to matching selling with buyers' needs. The philosophy works! More

Excellent Purchase Experience We purchased our new 2014 Honda CR-V from Brown's Honda after receiving Internet pricing information from Robert Fones. We took a test drive with Terr We purchased our new 2014 Honda CR-V from Brown's Honda after receiving Internet pricing information from Robert Fones. We took a test drive with Terry Gibbons and decided on the spot to purchase. The price was as quoted and Brown's just happened to be having a sale on accessories, so we were able to pick up some items at a discount. Their finance person, Shane, was pleasant and we appreciated his no-pressure style and his knowledge of extended warranty options. We highly recommend purchasing from this dealership. Our only regret is that we didn't know about Brown's Honda sooner! More

I had never purchased a Honda before, so I had a ton of questions. Mike was incredibly knowledgable and helped me pick the CR-V that was perfect for me and my family. He showed me all of the available fe questions. Mike was incredibly knowledgable and helped me pick the CR-V that was perfect for me and my family. He showed me all of the available features. Once we decided on the one we wanted, Mike went over all of the features and sat in the car with me to walk me through setting up blue tooth, programming stations, etc. so that everything was all set when I left the dealership. Overall, it was a great experience. I would highly recommend Mike and Brown Honda! More

I visited the dealership at least 3 times over the past year while contemplating the purchase of a new car. I finally made the decision to purchase after receiving an excellent internet quote from Robert year while contemplating the purchase of a new car. I finally made the decision to purchase after receiving an excellent internet quote from Robert Fones. I worked with sales representative Mike Shields who was very informative, efficient and professional. He definitely made the whole process worthwhile. Jason Rosales in the Finance Dept. was wonderful to work with and understood my financial situation and helped me to work out a reasonable financial plan that was within my budget. It was a great display of team work and I recommend this dealership to others! More

We took our car in for grinding breaks. Two times we were told it was after market breaks. It wasn't! Our rotors were destroyed. told it was after market breaks. It wasn't! Our rotors were destroyed. More

When I first walked in to Brown Honda, I was immediately greeted and asked how I could be assisted. I have worked with Steve Young before and asked for him. He was very helpful in finding the right car fo greeted and asked how I could be assisted. I have worked with Steve Young before and asked for him. He was very helpful in finding the right car for me. He was very kind and informative when we test drove the car that I was falling in love with. He was not afraid to spend quite a bit of time with me making sure that I understood all that I needed to know. The person who did the paperwork with me was friendly, kind and, because I was in a hurry, he worked very quickly. Despite all that he had to accomplish, I always felt he was trying to make the experience as wonderful (imagine saying THAT about the paperwork!) as possible! When I left with my new Honda, it was in a clean, shiny, car, full of gas! Thank you! Over all, I am SO impressed with the kindness and professionalism that I encountered with everyone that I dealt with. When I need to purchase another car, I will definitely go to Brown Honda first! More

I was very appreciative that Joey worked with us to match a price we got from another dealer and then some. It was also a very quick visit, about an hour. a price we got from another dealer and then some. It was also a very quick visit, about an hour. More

Mr. Young who was a psychology teacher in his past life, was my salesman, he did some voodoo on me and next thing I knew, I was walking out with a new car. Joking aside, him, and others were extremely hones was my salesman, he did some voodoo on me and next thing I knew, I was walking out with a new car. Joking aside, him, and others were extremely honest and trustworthy. I can read thru the salesman bull crap and he wasnt even going to or is about that. He is genuine and friendly. I won't post his age on here, but he gives off the grandpa feel. He understood my situation, trying to see the whole thing thru my eyes and made it a pleasant experience. Though only regret I have is, I was pushed for time otherwise, I would have enjoyed more discussions about the car and other things. More