Flow Honda of Charlottesville

Great customer service! Many thanks to Kenny Taylor (and Mark Lipstein) for keeping me updated on the status of my vehicle and making superb recommendations on service items Many thanks to Kenny Taylor (and Mark Lipstein) for keeping me updated on the status of my vehicle and making superb recommendations on service items that improved my Honda's safety and performance! I always feel like my 1998 Prelude is in good hands with the Umansky team. Even the parts department recognized my name and knew my vehicle before they picked up the phone to take my call. Thank you for recognizing your military veterans by providing a service discount! More

Timely scheduling of service, quick check-in upon arrival, polite and efficient personnel, comfortable waiting area, and informative summary of auto service. No pressure sales either. Two thumbs up arrival, polite and efficient personnel, comfortable waiting area, and informative summary of auto service. No pressure sales either. Two thumbs up! More

Pleasant and dependable, as always. Have been doing business with this dealership for over 12 years and am always satisfied. All 4 employees I was in contact with were professional and Have been doing business with this dealership for over 12 years and am always satisfied. All 4 employees I was in contact with were professional and pleasant. Appointment was for routine maintenance, but last minute request for state inspection was also accommodated. I always ask that RJ work on my car. He is the best! More

Virgina State Car Inspection required Umansky Honda did a good job of getting my car in on time, inspection completed fast, the employees were very nice. That's the way you want it. I'll Umansky Honda did a good job of getting my car in on time, inspection completed fast, the employees were very nice. That's the way you want it. I'll be back for sure. More

Good price, good advice, great car. Our experience was very nice. We made several trips to test drive the car and then purchase it. The salesman was very helpful and eventually I got t Our experience was very nice. We made several trips to test drive the car and then purchase it. The salesman was very helpful and eventually I got the car price I wanted and we rewarded them with purchasing several accessories from them and an extended warranty and service contract, which I thought was a fair exchange to save me money and provide the dealership with a fair profit. More

No sales response I've sent more than five inquiries to Umansky and received no replies. None. Zero. Every other Honda dealer I've written has responded within hours, e I've sent more than five inquiries to Umansky and received no replies. None. Zero. Every other Honda dealer I've written has responded within hours, except this dealership. If they're this lame about helping an interested customer, think how horrible they'll be after they get your money. With so many other Honda dealers in the area, there's absolutely no reason to give your business to this one. More

Horrible post sale experience Bought a certified pre-owned Honda less than a year ago and having starter issues. Was told that even though it is less than a year the mileage made Bought a certified pre-owned Honda less than a year ago and having starter issues. Was told that even though it is less than a year the mileage made it out of warranty. Was hoping they would work with me and it should be noted I was not asking for a freebie, but just some help because of the the short time I have had it. Someone named Pete became very rude and told me it felt like I was trying to extort him. Completely unprofessional and rude...I will never go back to Umansky again even if they offered a free vehicle. More

New car sales Great service sales rep is honest and nice to work with he made the process of buying s new car easy and even fun would highly recommend Great service sales rep is honest and nice to work with he made the process of buying s new car easy and even fun would highly recommend More

Awesome experience Truly one of the best car buying experiences I have ever had. The salesman was extremely knowledgeable with the cars we wanted to test drive and was Truly one of the best car buying experiences I have ever had. The salesman was extremely knowledgeable with the cars we wanted to test drive and was very patient with us as we made our decision. I will definitely do business with this team in the future as a need arises for another car for my family. More

Never had such fun spending so much money Just bought a new SUV and guys at Honda dealer in Charlottesville could not have been better. Michael was completely organized, extremely professional Just bought a new SUV and guys at Honda dealer in Charlottesville could not have been better. Michael was completely organized, extremely professional, easy going, fair and was able to explain in detail all of the fancy technology doodads on my new car. Plus he made me laugh. Same with Brandon; personable, professional, efficient, and made us feel like family. More