Flow Honda of Charlottesville

We have been impressed with sales staff, financial personnel and service. Having an "on time" experience from the service department is a very nice change from our experiences with Toyota. personnel and service. Having an "on time" experience from the service department is a very nice change from our experiences with Toyota. More

We have been dealing with Brown/Umansky for over 15 years. We like the friendly service. They are reliable to get the work done correctly the first time and at a reasonable cost years. We like the friendly service. They are reliable to get the work done correctly the first time and at a reasonable cost More

We were very impressed with Umansky and the fact that we did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreemen did not have to haggle over price. Their initial offer, including trade-in values, was inline with our thinking making it easy to reach an agreement. In fact, it was so easy that we ended up purchasing two new 2020 Honda CR-V's. Initially, we were only looking at one but the cost, the latest CR-V model, etc. was too good to pass up so we decided to swap both of our older model cars. Kim Cross, the salesman, was extremely kind, helpful, and went out of his way to make buying both cars an enjoyable experience. Would give him more than 5 stars as a rating if possible. We would also rate Mike Shields, who processed the paperwork, very high. Overall, all the staff at Umansky were great. Made car buying an enjoyable, easy experience when most of the time it is not. More

Professional and courteous, car was finished earlier than promised. I would recommend this dealership for service to others, and have. Keep up the good work. promised. I would recommend this dealership for service to others, and have. Keep up the good work. More

Enjoyed the visit, very professional, completed the work ahead of promised time. David Sloan is an outstanding service manager, will recommend him to all people who would listen ahead of promised time. David Sloan is an outstanding service manager, will recommend him to all people who would listen More

Great service. I did not know where the recall work had to be done. My dog crates were in the way and Kenny helped me move stuff so the work could be done. to be done. My dog crates were in the way and Kenny helped me move stuff so the work could be done. More

The work was one as scheduled. I came for a 5000 mile service. In the course of the work a couple of problems were identified.. After discussion I understood the need for the addi I came for a 5000 mile service. In the course of the work a couple of problems were identified.. After discussion I understood the need for the additional work and approved it. It was performed quickly and the SUV ran well subsequently. More

Fast and Friendly I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required I got the service in resonable timeframe. Explanation of the service and charges were resonable. I would go again and again for the service required. More

they make it easy The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done th The record keeping makes it easy to keep track of what's been done when. Very honest in telling me what service can wait and what needs to be done this visit or next visit. More

Friendly and respectful The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. The service manager, Kenny Taylor was friendly, respectful and honest in his dealings. The checkout was prompt and my service was complete in no time. More