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Flow Honda of Charlottesville

Charlottesville, VA

4.8
535 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 535 reviews

April 08, 2020

Honda service on April 7,2020 was excellent. They were very timely, kept me informed, and were friendly. They answered all questions that I had. Excellent work. More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Young
April 07, 2020

Scheduling an appointment was fast,easy, and convenient. My service advisor was friendly and helpful in guiding me to choose services needed for my mileage. I plan to schedule my next service soon and wou More

by jhb3wb
Recommend Dealer
Yes
Employees Worked With
Daniel Taylor
March 31, 2020

The Best Car Dealership Anywhere! Over the years and because of of David Sloan we have become a Honda family. He as well as others such as Laura have been very, very caring and informa More

by bmills14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sloan, Laura (who sold us the car last year), Keith Bolden
March 27, 2020

Great service. I needed to get my front breaks done. From the moment they made me aware, to scheduling the follow-up appointment, to the service day of, I was handl More

by KBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name but he has an international accent. Maybe Aussie?
March 21, 2020

Great Service Always friendly and courteous and enjoyable to work with. gives an automobile status report which is great. They give straight answers. The courtesy More

by sky2642
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Buckhart
March 21, 2020

State inspection and service Scheduled, processed and completed efficiently. Provided shuttle during uncertain times. Service rep, Ms. Smith was very accommodating and described More

by mjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Smith
March 20, 2020

Recall for air bag The process was efficient and the customer service was cordial. It took longer than I expected, but I believe recalls often do. Every thing went fine. More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
March 20, 2020

Excellent Service rep was very helpful, explained everything in a way I could understand. He was friendly. I'm an older woman who frequently feels uncomfortabl More

by Wordshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the gentleman who helped me.
March 18, 2020

Good visit during COVID-19 mess. The entire Umansky staff is always pleasant and always available with good service. David is always well informed about my FIT and makes good recomme More

by fisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in Service
March 17, 2020

Great service experience! I consistently get exceptional service from the Umansky team. Tina is great to work with. I find the charges for service to be very reasonable. More

by PeteL22151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
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