Flow Honda of Charlottesville

Accord Servicing Visit From the moment I entered the service area everyone with whom I talked was friendly, courteous, and professional. While waiting, I sat in the waiting From the moment I entered the service area everyone with whom I talked was friendly, courteous, and professional. While waiting, I sat in the waiting area and read a book. W,hen the servicing was completed, Ken explained what had been fine visit.clearly and without jargon. A fine visit. More

Was in and out very quickly this morning for a state inspection. Always a pleasure dealing with David Sloan. Waiting room was very clean. Miss the free coffee! inspection. Always a pleasure dealing with David Sloan. Waiting room was very clean. Miss the free coffee! More

Terrific service! Kenny and his team were super helpful conducting a difficult warranty repair. I wouldn't have my Pilot serviced anywhere else and have been a very hap Kenny and his team were super helpful conducting a difficult warranty repair. I wouldn't have my Pilot serviced anywhere else and have been a very happy customer for almost 15 years. More

The sales person was excellent. But our experience with the finance manager was terrible. His first price quote for our 3 year lease was $2000 down and $395 per month . But on the Honda website it quoted f the finance manager was terrible. His first price quote for our 3 year lease was $2000 down and $395 per month . But on the Honda website it quoted for the exact same car with no trade in $323 per month. What a disrespectful way to try to rip off a customer. We finally settled on 0 down and $295 per month since we had equity in the lease we were ending. That means his first quote was$5600 higher than what he was prepared to accept. That is disgraceful especially since there are signs in the dealership bragging about their no haggling transparent pricing. . More

Friendly, responsive, purchasing process Kim Cross was the face of the Honda dealership from the start, and he was friendly, welcoming, informative, and responsive, making the car available f Kim Cross was the face of the Honda dealership from the start, and he was friendly, welcoming, informative, and responsive, making the car available for an extended overnight test drive. In many ways the Honda Accord Hybrid sold itself, and we were lucky that of all colors and trim models available, the dealership had the one we wanted. The dealership met our price request, so the entire process was quick, efficient, friendly, and simple. Thank you. More

service was excellent and on time excellent and courteous service, on time; kenny called to inform me of the repair and the price. very professional service. car was ready earlier tha excellent and courteous service, on time; kenny called to inform me of the repair and the price. very professional service. car was ready earlier than expected. More

Quick Fix! Thank you Kenny and RJ When traveling through Charlottesville, my cars battery went dead. I was able to get a jump and get my car over to the Umansky Honda Dealership in hop When traveling through Charlottesville, my cars battery went dead. I was able to get a jump and get my car over to the Umansky Honda Dealership in hopes of getting it fixed so I could get back on the road. I arrived only 15 minutes before close knowing that everyone may be busy or were finishing up for the night. Thankfully, I was helped by Kenny Taylor, who made my problem his prior. I felt as if Kenny was doing everything he possibly could to help me get back on the road that night. He kept me involved with the process and could not have been nicer or more reassuring. Kenny provided five star service! I also wanted to thank RJ, who did not hesitate to help as well. He was able to check out my battery and solve the issue quickly. Overall great experience with all of the staff and service at Umansky Honda! More

Regular maintenance visit. Check in was simple and timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. timely. My car was ready one hour before the promised time. The work was completed as planned, with no surprises. More

Always top notch service I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer I've been getting my Hondas from, and having them serviced by, Umansky since 2006. I've never been disappointed with their work or with their customer friendly approach. Everyone at Umansky treats me like I'm their best customer. Love these folks! More

Andy Mahan went the extra mile to help me. The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road The COVID-19 pandemic has made everything a challenge, but Andy made extra efforts to help me buy my 2018 Subaru Forester and get me back on the road to Richmond. He even picked up a sandwich for me while I waited for the car to be inspected and detailed. More