Flow Honda of Charlottesville

Just a state inspection this time. So not much to say about this visit. On previous visits they have been very good about telling me what work maintenance work may be required with the next oil change o about this visit. On previous visits they have been very good about telling me what work maintenance work may be required with the next oil change or when I reach xxxx miles. More

I waited to get state inspection, and David Sloan got me in and out quickly. Always a pleasure going to Umansky. Mike and Jamie in Parts are also always eager to get me the parts to keep our family’s five H in and out quickly. Always a pleasure going to Umansky. Mike and Jamie in Parts are also always eager to get me the parts to keep our family’s five Honda’s running great!!! More

They finished my vehicle sooner than expected. The van driver, Scott, was very accommodating in taking me home and picking me up. The checkout process went very quickly. driver, Scott, was very accommodating in taking me home and picking me up. The checkout process went very quickly. More

Courteous, Did there best to make customers comfortable, wore masks, had outdoor seating. I opted to wait so the continually kept me informed and appraised of both the options I had and the extra time they wore masks, had outdoor seating. I opted to wait so the continually kept me informed and appraised of both the options I had and the extra time they would take. More

David Sloan and others have once again done a great job by helping us with our Honda Accord. We had an alternator fail on us Friday and had it replaced by noon Saturday. We’re very grateful! by helping us with our Honda Accord. We had an alternator fail on us Friday and had it replaced by noon Saturday. We’re very grateful! More

The service dept always does a very thorough job on our cars and they are great about getting our cars done quickly too. The only problem is that they have cut the staff size of service dept so severely cars and they are great about getting our cars done quickly too. The only problem is that they have cut the staff size of service dept so severely that the couple of people working are being run ragged and it's very difficult to get anyone on the phone. BUt the staff that are there do a great job but it's not fair to them to have just a couple of people on duty each day and yet have all teh same expectations on them. Thank you service dept and mechanics!!!!! You all do a great job. More

I was very pleased that I was able to get an appointment the very next day after I called. Everyone was very pleasant and professional. the very next day after I called. Everyone was very pleasant and professional. More

All the Staff at Umansky are wonderful and take care of my needs. From the front receptionist, sales & management, service, to the guys that clean and sanitize my car. IT ALWAYS LOOKS AND SMELLS BRAND NEW! my needs. From the front receptionist, sales & management, service, to the guys that clean and sanitize my car. IT ALWAYS LOOKS AND SMELLS BRAND NEW!!!! More

I can’t rave enough about how your entire staff helped me this weekend. I was driving home from northern Va at about 5:15 pm on Friday afternoon when my “Check Transmission” light came on and my “D” (Drive) this weekend. I was driving home from northern Va at about 5:15 pm on Friday afternoon when my “Check Transmission” light came on and my “D” (Drive) light started flashing on my dash. I was a little panicked because I had one of my Labradors in her crate in my car. I called Umansky for advice and Valerie immediately spoke with Dave Naylor (Taylor?) who advised me not to drive it and get towed to the dealership. I was able to get to Umansky just before 7 pm, saw Dave, and left the car while my husband picked up both me and the dog. On Saturday morning, I spoke with Tina who said that that they would do their best to try to fix it that day, otherwise I wouldn’t get it back until Tuesday because of the holiday. Sure enough, at almost 4 pm she called to tell me that it was a bad sensor and it would be fixed before closing. I love almost 40 minutes away, in Orange, and got to the dealership just after 5 pm—Tina was fine waiting for me. You guys are the BEST and I am very grateful! Thanks. More

Very friendly and efficient service. When checking out Dave reviewed the service received and answered all my questions. Everyone I've dealt with in the Honda Service Department is very friendly and helpf Dave reviewed the service received and answered all my questions. Everyone I've dealt with in the Honda Service Department is very friendly and helpful. Thank you. More