Flow Honda of Charlottesville
Charlottesville, VA
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Experience could not have gone better, from the time I entered the parking lot to the end driving off in my new car. Umansky went above in beyond making sure every encounter was pleasant....all the way t entered the parking lot to the end driving off in my new car. Umansky went above in beyond making sure every encounter was pleasant....all the way to where they worked with me on negotiating prices. The best part, I didn't get that typical experience you get at dealerships, feeling rushed and pressured into buying the car. I actually bought a car from them 3 weeks ago and another just last weekend from the outstanding service and deals they give!. I can't say enough good things about this place. Definitely a go to if you're in the market for a new/used car. More
Thank you to Umansky’s Service Team for making servicing my CRV so easy. All of you safety precautions are in place and you are amazingly speedy and thorough. Your professionalism and dedication shone on. my CRV so easy. All of you safety precautions are in place and you are amazingly speedy and thorough. Your professionalism and dedication shone on. More
David Sloan is one of the main reasons we stuck with Honda for our new Odyssey. He's always very helpful, courteous & caring. Asks about my husband's health each time I come. We came in for recalls Honda for our new Odyssey. He's always very helpful, courteous & caring. Asks about my husband's health each time I come. We came in for recalls. Was disappointed to learn there were 4 recalls on our 2020 van already but people like David makes our visit pleasant. Milanie was great (shuttle). More
I am a visitor to Charlottesville and needed my oilchanged. I made an appointment and was greated warmly. They stood by the appointment time even though they had just been flooded with cars. I was oilchanged. I made an appointment and was greated warmly. They stood by the appointment time even though they had just been flooded with cars. I was finished Expeditiously and went about my way. More
I would advise anyone dealing with the business side of Umansky to read their sales contract very, very carefully. I purchased a used vehicle for my wife in June of 2020. We were happy with the vehicle an Umansky to read their sales contract very, very carefully. I purchased a used vehicle for my wife in June of 2020. We were happy with the vehicle and it was everything it advertised. The sales staff was attentive, thorough and professional. It was a helpful and non pressured negotiation. The last step, of course was dealing with the financing. Shame on me for not picking up an exorbitant service contract that was included in the sales contract and shame on them for not identifying the additional cost during the negotiation. After sitting around the sales floor for several hours we were both anxious to leave and failed to closely read the contract. The next time I deal with Umansky I'll have my lawyer review the contract. Be careful, be very careful. More
Prompt, as usual. Friendly and with minimal inconvenience considering the pandemic. Excellent spacing of the chairs in the waiting room, etc., etc., etc., etc., etc. That should be 25. considering the pandemic. Excellent spacing of the chairs in the waiting room, etc., etc., etc., etc., etc. That should be 25. More