Flow Honda of Charlottesville

My wait time for an oil change was minimal and the staff were pleasant and didn't push me to do other services. I will continue to use there services. were pleasant and didn't push me to do other services. I will continue to use there services. More

Superior leadership and product knowledge (Kim Cross), a true asset to the entire operation. Professional mannerisms and kind words that provided a wise purchase event. true asset to the entire operation. Professional mannerisms and kind words that provided a wise purchase event. More

I had an outstanding experience with Michael Barbour in the sales department when buying my used car! He was willing to come in on his day off for my second look at the cars and was a no pressure salesman the sales department when buying my used car! He was willing to come in on his day off for my second look at the cars and was a no pressure salesman which I really appreciated! He also arranged to have some touch up paint done for me and had everything ready for me as promised. Highly recommend both him and this dealership. More

Coming from out of town, I appreciated the ability to get and an appointment when I wanted it. On arrival, I found that I could wait in an almost empty waiting room with one other person. After a reasonabl and an appointment when I wanted it. On arrival, I found that I could wait in an almost empty waiting room with one other person. After a reasonable time period Frank came in to advise me that the Service was almost complete and only my air filter needed replacement. He returned a short time later to inform me my car was ready. Before leaving Frank did advise of a possible future problem with my tires. (I liked the heads up) More

I have a positive experience. My car needs new valve spurge and battery. The employees were polite, efficient, and practiced social distancing/wore masks. Dave did a good job of updating me about my car spurge and battery. The employees were polite, efficient, and practiced social distancing/wore masks. Dave did a good job of updating me about my car. More

Excellent service. They needed to check my air filters and could have replaced them (and charged me) without checking but they went out of their way to check them first - and to show them to me (then were and could have replaced them (and charged me) without checking but they went out of their way to check them first - and to show them to me (then were very dirty indeed); so I felt they were doing all that was needed - and not too much. Service was quick and excellent. Thank you. More

My battery was dying and they provided a new one for me to purchase. Total time was @30 minutes on what seemed to be a very busy day. to purchase. Total time was @30 minutes on what seemed to be a very busy day. More

David Sloan always takes great care of my needs when I come in for service. He is the only service person that I enjoy working with. come in for service. He is the only service person that I enjoy working with. More

Thank you for a positive experience. I have no complaints from the service I received. The employees were polite, efficient and practiced social distancing/wore masks throughout the service of my complaints from the service I received. The employees were polite, efficient and practiced social distancing/wore masks throughout the service of my vehicle. Thanks! More

I bought my car in 2017 from this dealership and have been coming back here for service since. I live in Northern VA but I find the service and friendliness of the staff worth any inconvenience of dri been coming back here for service since. I live in Northern VA but I find the service and friendliness of the staff worth any inconvenience of driving the distance. Yes, having family in the Charlottesville area is helpful but if I did not like the dealership like I do I would not bring my car here for service. More