Flow Honda of Charlottesville

I have bought a number of new Honda’s from Kim Cross.I I have bought a number of new Honda’s from Kim Cross. I come back to him because he knows what he is doing and says what he means and means what he s I have bought a number of new Honda’s from Kim Cross. I come back to him because he knows what he is doing and says what he means and means what he says, and follows up on everything. Look, if your going to buy a Honda, call Kim Cross. More

GREAT Service with everyone that assisted me at the dealership. A pleasure to go in for service at the dealership. Thank You for being to accommodating. dealership. A pleasure to go in for service at the dealership. Thank You for being to accommodating. More

Kim Cross is an exceptional Salesman.My experience in Kim Cross is an exceptional Salesman. My experience in buying a number of new cars from him has been great. Good Dealership, better then when Browns Kim Cross is an exceptional Salesman. My experience in buying a number of new cars from him has been great. Good Dealership, better then when Browns. More

I have been a customer for almost 15 years. All interactions with both sales and service personnel have been excellent. I have owned Odysseys for more than 25 years, a very dependable car. interactions with both sales and service personnel have been excellent. I have owned Odysseys for more than 25 years, a very dependable car. More

I don’t remember her name, but the lady at the desk that likes basketball was very nice and personable. Also happy with everyone wearing masks that we saw. likes basketball was very nice and personable. Also happy with everyone wearing masks that we saw. More

Its great to work with a dealership that provides great timely service. On every visit the team has been great to take care of my car. timely service. On every visit the team has been great to take care of my car. More

The dealership was able to perform the service requested on the day I asked and were very friendly and efficient. They were also able to grant me a rain check on an exterior wash which I did not have time on the day I asked and were very friendly and efficient. They were also able to grant me a rain check on an exterior wash which I did not have time for during this visit. More

I've been a happy and satisfied customer for 25 years due primarily to service manager, David Sloan! I trust him with my vehicle implicitly, because he treats it like it was his own. primarily to service manager, David Sloan! I trust him with my vehicle implicitly, because he treats it like it was his own. More

Steve Young was wonderful. He was most helpful in explaining my options in choosing a model while still remaining low pressure. He took a very long (and patient) time showing the numerous features of explaining my options in choosing a model while still remaining low pressure. He took a very long (and patient) time showing the numerous features of my new car. If this is indicative of the service I can expect here, I anticipate a long happy relationship at Umansky. More

Two days were wasted thanks to Umansky Honda. In their rudeness and lack of basic training in customer service, they vowed never to do business with the company again. I booked Umansky online for a tire rudeness and lack of basic training in customer service, they vowed never to do business with the company again. I booked Umansky online for a tire change and left it two days ago, but only two hours later I said I had no tires in stock and asked him to come back the next day. The next day I went back to Umansky Honda and left the car, and three hours later, the news I received was as follows. Now the wrong tire came and I had to wait for another day. I was so angry that I told the staff that I wanted to talk to the manager. I got a call from the manager. But they're just going to give me a rental car for the day they wait without considering my two-day-long wasted time. The problem is that they wasted my precious time and caused inconvenience to customers because they couldn't handle things properly, only to hear the absurd response that they didn't do it on purpose. To be able to operate with just this level of service is to look down on customers and will be of no help to customers using this company. More