Flow Honda of Charlottesville
Charlottesville, VA
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Bob Smith is an excellent salesperson. He asked good questions and listened carefully and connnected us with exactly the kind of car we were looking for. Everyone was courteous and welcoming and it was questions and listened carefully and connnected us with exactly the kind of car we were looking for. Everyone was courteous and welcoming and it was an all around postive experience. More
David Sloan is attentive, knowledgeable, responsive and courteous. He provides excellent customer service and is one of the main reasons that encourage me to take my Accord to Umansky Honda. courteous. He provides excellent customer service and is one of the main reasons that encourage me to take my Accord to Umansky Honda. More
I like that they are attentive to what I need done, and remind without pressure. The service is always crisp and efficient and the waiting area is especially nice. remind without pressure. The service is always crisp and efficient and the waiting area is especially nice. More
Needed an oil change on short notice. I was accommodated with a fast appointment. The little wrench reminder had lit up on my CRV. Great job. Very satisfied. with a fast appointment. The little wrench reminder had lit up on my CRV. Great job. Very satisfied. More
Excellent service , which was completed exactly as they said. Dropped car off the night before, and was called early the next day, that the car was ready said. Dropped car off the night before, and was called early the next day, that the car was ready More
Everyone in the service department was great. They were honest, accommodating and friendly. David, in service, and Stanley, the shuttle driver, stood out to me because they were SO kind. I was almost disap honest, accommodating and friendly. David, in service, and Stanley, the shuttle driver, stood out to me because they were SO kind. I was almost disappointed the shuttle home was so short because Stanley was such great conversation! More
I've always had good service from caring people at Umansky Honda. Just one question - I thought there was no charge for an inspection if the car was purchased there. But I was charged $20 and just w Umansky Honda. Just one question - I thought there was no charge for an inspection if the car was purchased there. But I was charged $20 and just wondered why. And one other comment - the chair in the corner in the waiting area has a broken something or other in the seat - very uncomfortable to sit there. More
Working with Kenny was great, my only criticism is that something is always found to fix that wasn’t what I came in for. So I spend much more than anticipated every single time. something is always found to fix that wasn’t what I came in for. So I spend much more than anticipated every single time. More
Quick, professional, polite , efficient. No sales pitch just straight talk. and service. Everyone that contacted me was as described. Differentiated between waiting for car in service and drop off. just straight talk. and service. Everyone that contacted me was as described. Differentiated between waiting for car in service and drop off. More