Flow Honda of Charlottesville

Very friendly service agent. and comfortable customer waiting area with water bottles available to us. waiting area with water bottles available to us. More

Steve, our sales rep was very knowledgeable, and made the process as smooth as possible. He even had me come back for a follow up to ensure that I was aware of all the special features our CRV has, so that process as smooth as possible. He even had me come back for a follow up to ensure that I was aware of all the special features our CRV has, so that I can enjoy every advantage. Steve made sure we kept his direct line in case we had any questions or problems. It's been 6 months now and without a doubt he made the right recommendation for us. We love our car, AND have also been very pleased with the service dept for routine servicing. I believe our service guy yesterday was Bryan, once again the service received was outstanding and professional in every way. I would recommend Umansky, Steve Young, and Bryan the in service dept to anyone in the market for a Honda. More

Looking for a Honda Ridgeline— hard to find, which is why we expanded our search outside of NC where we live. Found a few online, inquired about them, asked a few questions. All dealers except Umansky— no an we expanded our search outside of NC where we live. Found a few online, inquired about them, asked a few questions. All dealers except Umansky— no answers to questions, just “ can you come in today? What time today? How’s your credit? You need to hurry, it won’t last. Don’t have a Ridgeline, but have something you will like better”. Bob Smith from Umansky— “ here are some photos I just took for you with my phone, here are the answers to your questions, let me know how else I can help.” Same great attitude from the Manager Braedon and the Finance guy Shawn. Most pleasant car buying experience I’ve ever had, and I’ve had quite a few. These guys should teach a class in how car dealers should act. A+++++ More

Brought my car in for scheduled maintenance. David Sloan checked me in and did a great job as always keeping me informed throughout the day on the progress of the work. Always very happy with service provid checked me in and did a great job as always keeping me informed throughout the day on the progress of the work. Always very happy with service provided and David is such a pleasure to work with. More

Excellent service and was very happy they were able to work with my schedule. Flexible work with my schedule. Flexible More

I feel they are very honest with what work needs to be accomplished. they answer all my questions and keep me informed and updated. accomplished. they answer all my questions and keep me informed and updated. More

I brought my Ridgeline in for a state inspection, oil change and Option B maintenance. 45 minutes later it was done. change and Option B maintenance. 45 minutes later it was done. More

Prompt response to my initial call for an appointment--car was ready when promised, and charges were correct. appointment--car was ready when promised, and charges were correct. More

Very good experience, as always. They have been taking great care of my car for six years, and it still runs like new. great care of my car for six years, and it still runs like new. More