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Flow Honda of Charlottesville

Charlottesville, VA

4.8
535 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 535 reviews

March 17, 2022

Staff members were friendly and very helpful. All the work was completed in just one hour. More

by marjorie.r20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service employees - don't know their names
March 16, 2022

They are very professional the way my car maintenance. As soon as my appointment was scheduled, I reviewed a text almost immediately. The day before my appointment, I received a reminder text also. The la More

by Davids357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank in service department. Stephanie scheduled the appointment and did the follow up., Steve Young
February 23, 2022

Took my Honda Pilot in for a recall repair - service was great, and the work was completed in the promised timeframe. More

by ews3j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Taylor
February 08, 2022

I took my 2012 Honda CRV in for a yearly inspection. Umansky employees were friendly, polite, and very helpful. More

by sdaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barbour , Steve Young
February 05, 2022

David is excellent about keeping me informed on the status of work being done on my vehicle, the estimated cost and completion time. When arriving at the dealership to pick up the car, David reviews th More

by Marg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Sloan (5 Stars)
February 02, 2022

I didn't have an appointment but my car was indicating a low battery warning when starting it. I showed up for service on a Monday morning unannounced and they fit me in with a smile. My car remote needed a More

by pwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I could remember, he was excellent
February 02, 2022

It was very easy to arrange an appointment for service. People were very friendly and helpful. The wait to get my car was longer than expected. More

by kipacheson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Young
January 29, 2022

They were very communicative with the work that needed to be done. They did an excellent job. More

by Jcorkyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Young
January 29, 2022

Excellent customer service and communication for my specific needs. The vehicle was serviced per schedule. The shuttle driver even picked me up to retrieve my vehicle More

by mstum5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Young
January 28, 2022

Great Customer Service, Bob Smith was wonderful to work with. Thank you so much for making this process easy! More

by scg3gJoshua31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Smith, Steve Young
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