Flow Honda of Charlottesville
Charlottesville, VA
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They are very professional the way my car maintenance. As soon as my appointment was scheduled, I reviewed a text almost immediately. The day before my appointment, I received a reminder text also. The la As soon as my appointment was scheduled, I reviewed a text almost immediately. The day before my appointment, I received a reminder text also. The lady that scheduled my appointment was very kind, professional and courteous. I believe her name is Stephanie.. More
David is excellent about keeping me informed on the status of work being done on my vehicle, the estimated cost and completion time. When arriving at the dealership to pick up the car, David reviews th status of work being done on my vehicle, the estimated cost and completion time. When arriving at the dealership to pick up the car, David reviews the service order with me, explaining what was done and answering any questions I might have. David is a pleasure to work with. More
I didn't have an appointment but my car was indicating a low battery warning when starting it. I showed up for service on a Monday morning unannounced and they fit me in with a smile. My car remote needed a low battery warning when starting it. I showed up for service on a Monday morning unannounced and they fit me in with a smile. My car remote needed a battery, an easy and inexpensive fix. Great customer service from the service member that assisted me. More
Excellent customer service and communication for my specific needs. The vehicle was serviced per schedule. The shuttle driver even picked me up to retrieve my vehicle specific needs. The vehicle was serviced per schedule. The shuttle driver even picked me up to retrieve my vehicle More