Flow GM Auto Center of Winston-Salem

⭐️ 1-Star Review: Flow GM Auto Center (Winston-Salem) Service Date: 12/8/25 I went into Flow GM Auto Center today with what should have been a simple fix: a faulty TPMS sensor that ne (Winston-Salem) Service Date: 12/8/25 I went into Flow GM Auto Center today with what should have been a simple fix: a faulty TPMS sensor that needed replacing. Not only did I leave disappointed — I left feeling taken advantage of. First, they recommended replacing the rear sensor as well, but did NOT recommend replacing all four sensors, even though that would have been the proper and cost-effective guidance. If you’re going to upsell, at least upsell correctly. Second, despite specifically asking them to check my tire for leaks and verify that all tire pressures were compliant, neither of those basic safety checks were completed. Minimum maintenance wasn’t even attempted. The worst part? The pricing. After calling three reputable repair shops in the area, I learned the following: TPMS sensor parts typically cost about $65 each. Labor for installation ranges from $50–$70. Flow GM charged me $120 PER SENSOR (double the cost) and $120 for labor (2–4x the going rate). For two sensors, my total was $480 — and I didn’t even receive the basic checks I requested. This dealership charged premium prices, provided subpar service, and the service manager didn’t listen to my concerns. If you value honest pricing and thorough automotive care, do not go here. Instead, I recommend calling one of these local shops that gave me fair, straightforward quotes: Twin City Automotive – (336) 441-7763 Cloverdale Auto Service – (336) 331-3448 Better Way Automotive / Better Way Automotive Shop – (336) 448-1180 or (336) 721-1440 Flow GM Auto Center lost my business today, and I hope this review helps someone else avoid the same experience. More

Based on my experience with Flow in Winston Salem, they lower there price with a “soft discount online” only to get you in the door to waste your time and tack on additional fees that NO ONE ELSE HAS DONE. lower there price with a “soft discount online” only to get you in the door to waste your time and tack on additional fees that NO ONE ELSE HAS DONE. Shady to say the least. More

Lance Godfrey was so professional, courteous, and excellent in explaining everything. We will be back and want to see Lance for our next car! excellent in explaining everything. We will be back and want to see Lance for our next car! More

Troy sold me my truck and was a really great down to earth man. He answered all my questions that I had with the vehicle. It was Memorial Day weekend and the detail shop was closing but since I was out earth man. He answered all my questions that I had with the vehicle. It was Memorial Day weekend and the detail shop was closing but since I was out of town, they detailed it and got it ready quick because they knew I had to leave town. I really enjoyed the honesty and attitudes of everyone there, but Troy is the best if your looking for a vehicle Troy is the guy to talk to!! More

Very shady dealer practices here. Spent a whole day being told I could get pricing on a vehicle in transit and put money down to hold vehicle from an internet rep. I was transferred t Spent a whole day being told I could get pricing on a vehicle in transit and put money down to hold vehicle from an internet rep. I was transferred to a salesmen in store and talked about trying to get vehicle without the dealer add ons since truck was in transit and not there. Then was told that the add ons will be added no matter what and that I would just have to build the car online outright. Then after discussing that in that case I would just preorder online from Chevy instead of driving 3 hours to get truck. I was then told they can’t negotiate on trucks in transit anymore. Lol. This company practices is why the truck market is heading towards some dreary times. Be careful and watch everything they add on to your cars. More

My son and I went here to purchase a work truck for him. We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the proce We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the process and made it easy. I enjoyed speaking with Cedric’s about his very interesting background. If you’re looking for a new or used vehicle we highly recommend Cedric!!! More

Traded my 2020Honda Pilot for a Chevy Trailblazer Active. Josh was my sales person. He did a great job listening and presenting our deal. Overall a great experience! Sweet little SUV! Driving home to Ashevil Josh was my sales person. He did a great job listening and presenting our deal. Overall a great experience! Sweet little SUV! Driving home to Asheville it pleasantly surprised us in climbing performance, cornering on narrow mountain roads, and mpg! Thanks Josh for your service! More

I made a service appt at Flow Chevy on Stratford Rd at 3pm on a Friday for a brake job. I was told by the service advisor that my Chevy Silverado Truck would not fit on their lift, because they have small 3pm on a Friday for a brake job. I was told by the service advisor that my Chevy Silverado Truck would not fit on their lift, because they have small lifts. He proceeded with another lame excuse by telling me a 3pm appt was too late for brakes. They close at 6pm. He finished by assuring me that I could get my brakes done for "much cheaper" elsewhere!!! Basically...they were too lazy to do their job on a Friday afternoon. I called the following Mon, Tue and Wed leaving messages for their service dept manager. I never even received a courtesy call back. I would NEVER do ANY business with Flow Chevrolet. Go elsewhere... they just don't care about their customers! More

I want express my appreciation to the Flow GM team I worked with recently to purchase a Certified Used 2020 Ford Explorer. I had the pleasure to work with Todd Millroy, Charles Walker and John Spradlin. worked with recently to purchase a Certified Used 2020 Ford Explorer. I had the pleasure to work with Todd Millroy, Charles Walker and John Spradlin. Everyone was courteous, professional, thoughtful and very easy to work with from start to finish. We began our communication over text and worked with Todd the sales manager over the phone. We had some difficulties along the way getting approved but eventually was pre approved with our own bank. We traveled an hour to get to the dealership. We were met by Charles upon arriving who let us test drive the vehicle and come back to begin the paperwork process. Let me note it was late in the day probably 20 minutes before the dealership closed all employees still willing to work with us no matter the time that it was. During the process however our bank took back the approval we spent 3 hours trying to work this issue out eventually speaking with a VP from our bank to approve of the loan. It was around 11:30PM when we were all said and done and got to leave with our Explorer. John and Charles stayed the whole time with us and overall made the situation much better regardless of the outcome those guys deserve more than a thank you for taking that time to stay over that long until we figured out a resolution. Needless to say even after dealing with our bank which is not the dealerships or any employees fault this was an awesome buying experience overall. The pricing on the New Vehicle and the Trade In was truly fair. I’m very glad to have had this transaction with the team there and again a huge thank you to Charles Walker and John Spradlin! Awesome job to you both and keeping a calm demeanor despite the time and issues we were having. More