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Flow Cadillac of Wilmington

Wilmington, NC

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321 Reviews

4951 New Centre Drive

Wilmington, NC

28403

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321 Reviews of Flow Cadillac of Wilmington

July 07, 2020

I was on vacation in Oak Island and had transmission fluid leaking. Called and spoke to Jason, he was extremely helpful and had me bring the car right in. They fixed the problem, and I picked up the c More

by Kimmarlow7
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 08, 2020 -

Flow Cadillac of Wilmington responded

Kim, thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service team has a vast knowledge of all makes and models and experience working with just about every issue imaginable. We are happy to go the extra mile for our customers and appreciate your business. While we hope you never have to deal with car problems on your vacation again we are here to help should you need us in the future. Have a great day!

July 03, 2020

Awesome salesperson and his department made our Escalade purchase a cool breeze. Would recommend Ben and team to anyone interested in a great vehicle from an outstanding dealership. More

by Norablanton
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Allen Rippy Jr., Kyle Malkin
Jul 06, 2020 -

Flow Cadillac of Wilmington responded

Nora thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe in treating our customers like they are part of our family. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new Escalade!

June 20, 2020

We had an excellent experience buying our new(to us) certified preowned car. No pressure, extremely helpful. Great car. Great people. 5 stars to all. More

by ggbraun1022
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Kyle Malkin, Todd Rogers
Jun 22, 2020 -

Flow Cadillac of Wilmington responded

Thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal. We always offer a no pressure and friendly environment at the dealership and we're happy to hear about your experience. We appreciate your business and look forward to continuing to work with you in the future. Thanks again and have a great day!

June 07, 2020

Extraordinary Service! So pleased with this dealership's willingness to do whatever we needed to enable us to service our vehicle in a timely and safe manner. In this case, More

by Anne T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Howell
Jun 08, 2020 -

Flow Cadillac of Wilmington responded

Anne thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We are a family owned and operated dealership and believe our customers are part of that family which means we'll always go the extra mile to make sure you receive the best service. We appreciate your business and look forward to continuing to work with you in the future. Thanks again and have a great day!

May 29, 2020

honest, dependable, trustworthy Thank you very much to Jerry Todd and Harold Grise for assisting me with my Escalade (AC) on Thursday, May 28. I appreciate your knowledge and great s More

by albertochile42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Grise, Jerry Todd Sr.
Jun 01, 2020 -

Flow Cadillac of Wilmington responded

Claire thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our service department has tons of experience working on all makes and models and can keep your car running smoothly for years. We appreciate your business and look forward to working with you on your future service visits. Thanks again and have a great day.

May 26, 2020

We were impressed with Doug's professionalism and fairness. We highly recommend Rippy Dealership due to no pressure sales approach! Great job Doug, you ROCK!!! More

by mary_beth_27889
Recommend Dealer
Yes
Employees Worked With
Justin Bass, Doug Griffen
May 27, 2020 -

Flow Cadillac of Wilmington responded

Mary Beth thank you for leaving a review. At Rippys delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. Our friendly staff will always offer a no pressure environment at the dealership. We don't want to sell you a car, we want to help you buy one. We appreciate your business and look forward to working with you in the future. Thanks again and enjoy your new vehicle!

May 15, 2020

Once again I’ve haven’t been disappointed in my resent purchase of a used Cadillac vehicle from the Rippy Cadillac Team. They've always made it an easy process to make and close a fair deal on either a ne More

by Eagle
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Justin Bass, Kyle Malkin
May 18, 2020 -

Flow Cadillac of Wilmington responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Rippy Cadillac. We can’t wait to see you for your next servicing appointment! -The Rippy Cadillac Team

May 15, 2020

Cadillac XT6 Lease Outstanding negotiating, flexibility and closure on a very satisfying deal! Highly recommend the Rippy team and in particular, Doug Griffin. Real plea More

by dshirey0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Griffen
May 18, 2020 -

Flow Cadillac of Wilmington responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Doug was there to provide you with such exceptional service! Thank you again and congratulations on your new car. -The Rippy Cadillac Team.

May 12, 2020

Rolf G I couldn't have been happier with my purchase of my Certified Pre Owned 2019 XT5. With Todd Roger's help the process was seemless and speedy. Even w More

by rolfgjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Malkin, Todd Rogers
May 13, 2020 -

Flow Cadillac of Wilmington responded

Rolf thank you for leaving a review. At Rippy Cadillac delivering exceptional customer service is our #1 goal and we're happy to hear about your experience. We understand the need for social distancing currently and have taken actions to ensure everyone's safety while purchasing and servicing their vehicles. We want to also make sure the process is easy and their time is enjoyable . We greatly appreciate your repeated business and support during these times. Thanks again and we look forward to working with on your next purchase. Have a great day and stay safe!

April 29, 2020

We purchased another Cadillac from Ben Howell on my birthday today. We have purchased seven vehicles from here and referred lots of family who have become rippy customers. Ben Howell has always been a More

by Prnc4287
Recommend Dealer
Yes
Employees Worked With
Ben Howell, Kyle Malkin
Apr 30, 2020 -

Flow Cadillac of Wilmington responded

Dean thank you for leaving a review and happy belated birthday! At Rippy's delivering exceptional customer service is our #1 goal and we're happy to hear about your experiences. We are a owned and operated dealership and believe our customers are part of that family. We greatly appreciate your repeated business over the years and look forward to assisting you and your family in the future. Thanks again and have a great day!

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