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Florida Fine Cars Miami

Miami, FL

5.0
3,950 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 3,950 reviews

October 03, 2023

Thank you Claudia Artiles and Brandon Swazey for all the help ! I was able to get my wife the car of her dreams because of you guys ! More

by tirado132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Florida Fine Cars Miami responded

It's fantastic to hear that Claudia Artiles and Brandon Swazey were able to help you fulfill your wife's dream of getting the car she wanted. Their assistance and dedication made it possible for you to make such a special purchase. If you or your wife have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy the new car, and I wish you both many happy and safe journeys on the road!

October 03, 2023

Brandon made sure I got exactly what I wanted, he was great and I will definitely be back. More

by Danylouis1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that Brandon went the extra mile to ensure you got exactly what you wanted and that you had a great experience. Customer satisfaction and service are important in the car-buying process, and it's great to know that you'll be returning in the future. If you have any more car-related needs or questions down the road, don't hesitate to reach out to Brandon and the team. Enjoy your new car, and here's to many more positive experiences with them in the future!

October 02, 2023

David Sardinas took care of us and helped us with information in regard to the vehicles. 10/10 customer attention by the staff at Florida Fine Cars. More

by Jlcasanova0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sardinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that David Sardinas provided you with excellent customer attention and valuable information about the vehicles at Florida Fine Cars. A 10/10 rating for customer service is a strong endorsement, and it's great to know that you had such a positive experience with the staff there. Your feedback can be valuable for others who are considering doing business with the dealership. Thank you for sharing your positive experience! Enjoy your vehicle.

October 02, 2023

I want to thanks Claudia Artiles and Brandon Swazey ! For the great job they did with me I’m so happy I got the chance to work with those two excellent salespersons Muchasss gracias y Al equipo de Flor More

by josec.gonzalez13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that Claudia Artiles and Brandon Swazey, along with the team at Florida Fine Cars, provided you with an excellent car-buying experience and that you're now enjoying your new GMC Sierra. Expressing your gratitude is a great way to acknowledge their hard work and dedication in helping you find the right vehicle. If you have any more questions or need assistance in the future, don't hesitate to reach out. ¡Disfruta de tu nueva GMC Sierra y que tengas muchos viajes seguros y felices!

October 01, 2023

Quiero darle las gracias a Claudia Artiles en la tienda de miami y a Anthony de la tienda de Margate Muy buen trabajo ellos dos ! Muy agradecido con mi nueva compra graciassszss More

by loreylory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Florida Fine Cars Miami responded

Nos alegra saber que tuviste una experiencia positiva con Claudia Artiles en la tienda de Miami y con Anthony en la tienda de Margate. Es genial que estés agradecido por tu nueva compra y que ambos hayan hecho un buen trabajo para ayudarte. Si tienes alguna pregunta o necesitas más ayuda en el futuro, no dudes en ponerte en contacto con ellos o la tienda. ¡Disfruta de tu nueva compra y buenos momentos en la carretera!

September 30, 2023

Glory to Ukraine! Super Julia helped to choose a great car and helped at the every stage of the purchase. The most pleasant impressions from visiting the salon! More

by OksanaStyleX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Florida Fine Cars Miami responded

I'm delighted to hear that Julia helped you choose a great car and provided assistance at every stage of the purchase. It's wonderful that your visit to the salon left you with the most pleasant impressions. Great customer service can truly enhance the car-buying experience. If you have any more questions or need further assistance in the future, feel free to reach out. Enjoy your new car!

September 30, 2023

The seller Brandon bullxxxxing by told me the car was on the way to the dealership from west palm and it was never. He make me waste almost 4 hours just to try to do all the process of the credit applicatio More

by Meep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Swazey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Florida Fine Cars Miami responded

We apologize for any inconvenience and would like to provide some clarification regarding the points mentioned in this review. Our vehicle sales operate on a first-come, first-serve basis. Additionally, vehicles can be relocated between different locations upon customer request, provided there are no pending deals or deposits associated with them. According to our records, our sales team has made efforts to have the vehicle returned to the dealership. If you have any questions or concerns, please do not hesitate to contact our customer care team at 866-540-0558. We are here to assist you.

September 30, 2023

Pedro and Harold were the best here in Florida fine cars please come ask for them More

by andigomovers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Florida Fine Cars Miami responded

It's great to hear that Pedro and Harold provided you with excellent service at Florida Fine Cars. Recommendations like yours can be very valuable for others who are looking for knowledgeable and helpful sales representatives. If anyone is considering a purchase at Florida Fine Cars, asking for Pedro and Harold seems like a wise choice based on your positive feedback. Enjoy your vehicle, and if you have any more questions or need assistance in the future, don't hesitate to reach out!

September 30, 2023

Harold and Pedro were the best! ! They help me out w our purchase. Me and my brother will definitely come back More

by thomasshaquille1
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilkins
Oct 02, 2023 -

Florida Fine Cars Miami responded

I'm glad to hear that Harold and Pedro provided you with exceptional assistance during your purchase at Florida Fine Cars. It's great to know that you and your brother had a positive experience, and it's wonderful to hear that you plan to return. Building a positive relationship with customers is key to a successful dealership, and your feedback reflects that. If you ever need assistance or have more questions in the future, don't hesitate to reach out. Enjoy your purchase, and safe driving!

September 29, 2023

Had an amazing experience, Yulia helped me out with my process. Will recommend all my family and friends!!! More

by Moisesmac10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Florida Fine Cars Miami responded

It's great to hear that you had an amazing experience with Yulia! Recommending her to your family and friends is a wonderful way to show your appreciation for her assistance. If you have any more details or feedback to share about your experience or if you have any questions or need assistance with anything else, feel free to let me know. We are here to help!

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