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Florida Fine Cars Miami

Miami, FL

5.0
3,950 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 3,950 reviews

October 08, 2023

came in with a older golf gt got out w a new one. could not asked for more thanks to harold process was amazing More

by jaydin babb
Recommend Dealer
Yes
Employees Worked With
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Florida Fine Cars Miami responded

It's fantastic to hear that Harold helped you upgrade from your older Golf GT to a new one, and you had an amazing process. We appreciate your feedback and are pleased that you're satisfied with your experience. If you have any more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and enjoy your new Golf GT!

October 06, 2023

Came to trade in my BMW to upgrade. Ended up getting a Range Rover. Harold help me with the process really efficient More

by Marlon patterson
Recommend Dealer
Yes
Employees Worked With
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you for sharing your experience with us. We're delighted to hear that Harold was able to assist you in making the transition from your BMW to a Range Rover so efficiently. Customer satisfaction is our top priority, and it's clear that Harold provided you with a seamless process. If you have any more questions or need further assistance in the future, whether it's related to your new Range Rover or anything else, please feel free to reach out. We appreciate your business and hope you enjoy your upgraded vehicle!

October 06, 2023

Amazing customer service from Harold. Just moved to Miami and he was able to help me out with a new car. More

by Jordan Estrada
Recommend Dealer
Yes
Employees Worked With
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're delighted to hear that Harold provided you with amazing customer service and assisted you in getting a new car after your move to Miami. If you ever need further assistance or have any questions, please don't hesitate to reach out. Welcome to Miami, and enjoy your new car!

October 06, 2023

Came to this dealership and received SUPERB customer service. The staff were great, to name drop at most were Yulia. The service was overall great and worth the while. Everyone was persistent and very p More

by bmcclain111.bm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Florida Fine Cars Miami responded

We're thrilled to hear about your superb customer service experience at our dealership, and we appreciate your kind words about our staff, especially Yulia. Providing exceptional service and being patient with our customers is our top priority. Thank you for the high recommendation! We're here for you and anyone else looking to purchase, so don't hesitate to return if you ever need our assistance again. Your satisfaction is our goal!

October 05, 2023

I had David Santos as my sales person was really friend and was able to get me a car that meet my needs and wants More

by kingpreston0207
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you for sharing your experience with us. We're thrilled to hear that David Santos was friendly and able to help you find a car that met your needs and wants. Customer satisfaction is a top priority for us, and it's clear that David went above and beyond to ensure your satisfaction. If you have any more needs or questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again. Enjoy your new car!

October 05, 2023

Thank you Claudia Artiles you are an excellent salesperson im very happy with My new audi A5 you are the bestttt ! Highly recommended 👌🏾 very professional More

by rm_byfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Florida Fine Cars Miami responded

It's wonderful to hear that Claudia Artiles provided you with excellent service and that you're very happy with your new Audi A5! Having a professional and attentive salesperson can truly enhance the car-buying experience. Thank you for sharing your positive recommendation, and if you ever need assistance with your Audi or have any questions in the future, don't hesitate to reach out. Enjoy your new car!👌🏾🚗

October 05, 2023

Simply the BEST. Very professional and friendly. Claudia is your go to..once again thank you Claudia Artiles happy with my new van fto my work More

by edgarsfurniture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you for your kind words and for choosing Claudia Artiles as your go-to at our dealership. We're thrilled to hear that you're happy with your new van for your work. Claudia's professionalism and friendliness are qualities we value in our team members, and we're delighted to have her represent us. If you ever have any more automotive needs or questions in the future, please feel free to reach out. We appreciate your business and wish you safe and successful travels to work in your new van. Enjoy your ride!

October 05, 2023

So happy I got approved been riding in rentals for. While now since my total loss. More

by Angeldypierre
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

I'm glad to hear that you got approved and are no longer relying on rentals after your total loss. It's always a relief to have your own vehicle again. If you have any questions or need assistance with anything related to your new vehicle or any other matter, feel free to reach out. Enjoy the convenience and freedom of having your own ride once more!

October 05, 2023

Julia is a true professional , I will make sure my family continues to get cars from her. Classy and passionate. Impression goes a long way. More

by fequieresidney542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Florida Fine Cars Miami responded

Thank you so much for your kind words and for acknowledging Julia's professionalism, class, and passion. We truly value your loyalty and the trust you place in us to serve your family's automotive needs. Creating a lasting positive impression is important to us, and we're thrilled that Julia was able to achieve that. If you or your family have any further automotive needs or questions, please don't hesitate to reach out. We look forward to assisting you and your loved ones with future vehicle purchases. Thank you for choosing us!

October 04, 2023

I want to shout Yulia for exceptional service and for going above and beyond. She was very transparent with the process and very knowledgeable. The rest of the team made it easy as well Issac and te. Gre More

by John S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Ergas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Florida Fine Cars Miami responded

Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear about the exceptional service you received from Yulia, who went above and beyond to assist you. We're proud of our knowledgeable and transparent team members like her. We'll be sure to pass on your kind words to Yulia, Issac, Terrell, and the rest of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you ever have any more feedback or questions, please don't hesitate to reach out.

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