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Florida Fine Cars Miami

Miami, FL

5.0
3,950 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 3,950 reviews

January 31, 2024

I had David santos as my sales rep was a great help into getting me my first car couldn’t have asked for a better experience More

by Jemimajeanlouis
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Florida Fine Cars Miami responded

Congratulations on getting your first car! It's fantastic to hear that David Santos was a great help and contributed to a positive experience for you. If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your kind words and thank you for choosing us for your first car purchase. Safe travels in your new vehicle!

January 31, 2024

David santos was a great sales rep couldn’t have asked for a better sales person helped answer all the questions we had More

by johnsonvenorise03
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Florida Fine Cars Miami responded

It's wonderful to hear that David Santos was a great sales representative and helped answer all your questions! Providing helpful and informative assistance is crucial, especially when purchasing a vehicle. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for your positive feedback, and we appreciate your choice in doing business with us! Safe travels!

January 31, 2024

david santos was a great sales person helped my sister get her first car couldnt have wanted a better experience More

by olivieredmond135
Recommend Dealer
Yes
Employees Worked With
David Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Florida Fine Cars Miami responded

It's fantastic to hear that David Santos provided a great experience for your sister as she got her first car! Thank you for sharing your positive feedback about his sales assistance. If you or your sister have any more questions or need further assistance in the future, feel free to reach out. We appreciate your kind words, and thank you for choosing us! Safe travels for your sister in her new car!

January 30, 2024

Rey Gonzalez was the best when it came to finding my first car, would recommend anyone who’s looking into buying a nice ride, thank you so much More

by Moralesnoe20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your positive experience with Rey Gonzalez! We're delighted to hear that he was the best in helping you find your first car. Recommendations are valuable, and we appreciate your trust in our dealership. If you or anyone you know is in need of assistance in the future, we'd be happy to provide the same level of excellent service. Thank you for choosing us, and enjoy your new ride! Safe travels!

January 29, 2024

Franklyn nos ayudó mucho en el proceso de compra y tuvo una gran disposición en la búsqueda de carros. Gracias. More

by Rodrigo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franklyn Rosario, MBA
Jan 30, 2024 -

Florida Fine Cars Miami responded

Nos alegra saber que Franklyn te ayudó mucho en el proceso de compra y mostró gran disposición en la búsqueda de carros. Agradecemos tus amables palabras y tu elección de nuestra empresa. Si en el futuro necesitas más asistencia o si hay algo más en lo que podamos ayudarte, no dudes en ponerte en contacto. ¡Gracias por tu confianza y que disfrutes de tu nuevo vehículo!

January 29, 2024

Thank you for trying to help us Claudia Artiles I'll see you later when I'm ready to buy More

by Dinahdorcely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Florida Fine Cars Miami responded

You're welcome! If you ever have any questions or when you're ready to make a purchase, feel free to reach out to Claudia Artiles or anyone else on our team. We appreciate your consideration, and we look forward to assisting you when you're ready to buy. Thank you for choosing us, and we'll be here whenever you need assistance.

January 28, 2024

Rey helped me get my new 2014 Mercedes Benz e350 great customer service would highly reccomend! Thank you so much! More

by maricarlatutu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your positive experience with Rey! We're thrilled to hear that he helped you get your new 2014 Mercedes Benz E350 and provided great customer service. Your recommendation is greatly appreciated, and we're glad to have been of assistance. If you ever have any more questions or need further help in the future, feel free to reach out. Thank you for choosing us, and enjoy your new Mercedes Benz E350!

January 28, 2024

Eddy was wonderful. Made the deal seamless until I had to wait for the guy to do the paperwork. Eddy 6 stars the next phase 1 star. More

by Rdussmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduard Galan
Jan 30, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your feedback about Eddy! We're glad to hear that he made the deal seamless for you, and we appreciate your positive recognition of his service. However, we apologize for any inconvenience you experienced during the paperwork phase. We'll certainly take note of this aspect to improve our processes. If you have any further comments or if there's anything we can do to assist you, please feel free to let us know. Thank you for choosing us, and we hope you enjoy your new purchase!

January 28, 2024

Very client-oriented specialist Julia. I was surprised, she is very different from other managers. She doesn't have to sell, selects the best option and honestly explains everything! You n More

by Inna.shchuka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iuliia Dudenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Florida Fine Cars Miami responded

It's fantastic to hear about your positive experience with Julia! We appreciate your kind words and are delighted to know that she stood out as a very client-oriented specialist. Providing honest guidance and helping you select the best option are qualities we value in our team members. Thank you for recommending Julia, and if you or anyone you know needs a car in the future, we look forward to providing the same level of exceptional service. Feel free to reach out if you have any more questions or if there's anything else we can assist you with. Safe travels!

January 28, 2024

Great customer service! Rey was extremely helpful, I will for sure recommend this dealership in the future. More

by pola.leonela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Florida Fine Cars Miami responded

Thank you for taking the time to share your positive experience with Rey and our dealership! We're thrilled to hear that Rey provided great customer service and was extremely helpful. Your recommendation means a lot to us, and we're grateful for your kind words. If you or anyone you know is in need of assistance in the future, we'd be delighted to provide the same level of service. Thanks for choosing us, and we look forward to serving you or your referrals again! Safe travels!

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