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Florida Fine Cars Miami
Miami, FL
4,258 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,258 reviews
January 08, 2016
It was great I got the perfect car for me I went not knowing how it was going to turn out but it was great Tyrone help me find the perfect car for me and I am in love with it I went not knowing how it was going to turn out but it was great Tyrone help me find the perfect car for me and I am in love with it More
by Teannab
Employees Worked With
Tyrone Thompson
January 08, 2016
If you're looking for a great car deal....Javi is the man! I was in the market for a car for my wife but wasn't sure what to buy. Florida Fine Cars had a large selection to choose from and I do mean large! T I was in the market for a car for my wife but wasn't sure what to buy. Florida Fine Cars had a large selection to choose from and I do mean large! Thankfully, Javi was the salesman that I dealt with. He took his time showing me around and was very informative. At no point did I feel pressured to rush into a decision and make a selection, unlike my experiences at other dealerships. After much walking around I found my wife an excellent ride that she's very happy with. Thanks to Javi and the team's professionalism, I plan on coming back to buy my daughters 1st car in the near future. Keep up the great work! Ray D. Miller More
by rdmiller3
Employees Worked With
Javi....he's the man!
January 08, 2016
Florida Fine Cars is Great Florida Fine Cars is amazing! Make sure you get your car from Tyrone Thompson! He's a good person and does things professionally! Don't forget the nam Florida Fine Cars is amazing! Make sure you get your car from Tyrone Thompson! He's a good person and does things professionally! Don't forget the name: Tyrone Thompson. More
by Stefsilva
Employees Worked With
Tyrone Thompson
January 07, 2016
Exceptional Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. K Excellent service!!! Javi is an exceptional salesman, definitely recommend his services to my friends!!!!! No one else better for the job then Javi. Keep up the good work Javi!!! More
by Mcmullt1
Employees Worked With
Javi
January 07, 2016
awsome!!! Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you dri Great experience. They made it happen despite my awful credit I'll recommend this guy's to anyone javi and his team will gurantee to make sure you drive out of there with a good vehicle and low payments. .. More
by leo1782
Employees Worked With
javi
January 07, 2016
Monster deal 😄 Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment Our great experience began long before we arrived at the dealer on Jan 1st as we enjoyed our movie night at home i texted Javi to make an appointment not expecting a reply to my surprise in less than a minute we heard back from him. I has very detailed with what our needs were and about our current financial status. His reply was "don't worry I got you". It was a long day, i wont lie with all 3 of our boys there (10,5 and 1) but he did everything within his possibilities to make the whole experience a pleasant one. He found our car, and over some empanadas and mango juice we made a deal. We honestly never felt like clients, he treated us all as family. Will reccomend him personally to anyone we can. Other people we encountered were also very nice our finance guy, the shop director and reception lady at the shop. Nice clean facilities More
by Mrtorresaaa
Employees Worked With
Javi "el mostro"
January 07, 2016
Javi, my angel! I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and I just want to thank Javier for working as hard as he did to get me into my new baby, which I love so much!!!! His patience was out of this world and he never once had a bad attitude or anything negative to say, he stayed positive the entire time! He was so great I referred several people to him. Thanks Javi!!!!!! More
by Nikki22
Employees Worked With
Javi
January 07, 2016
Kelly Wallace and Darryl from finance! Team Awesome Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and aw Great costumer service from my sales person kelly wallace... Her and Darryl from finance went above and beyond to make sure i got the best deal and awesome car.. So happy i drove off with my 2015 with very low miles.... More
by Happy Mom
Employees Worked With
kelly wallace sales Darryl finance manager
January 07, 2016
Amazing Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. Fr Me and my family have nothing b but good things to say about Javier the sales man he was very polite got us what we asked for and was very helpful. From a scale on 1-10 Javier was an 11 he didn't his absolute most best couldn't be any more happier with my purchase. Thank you florida fine cars and thank you Javier. More
by Cindy5274
Employees Worked With
Javier
January 07, 2016
So amazing ! Thank you Javi ! I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. Sh I never write reviews but Javis patience and superb customer service deserves one. I was reccomended to the sales rep Javi by one of my coworkers. She talked wonders about him, now I understand why. He made this a smooth and easy process. From the huge car selection, to dealing with my credit problem he made everything a walk in the park. Javi is the definition of customer service along with his colleagues as well. Couldn't be happier with my purchase & will be purchasing all my cars from him. I recommend him and Florida fine cars to all of my coworkers and family members. Thank you Javi ! More
by Lauraaacamila
Employees Worked With
Javi
