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Florida Fine Cars Miami
Miami, FL
4,263 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,263 reviews
January 28, 2016
Excellent service from start to finish Was car shopping due to unforeseen circumstances, but the customer service provided was top notch. Alin helped me from start to finish and went out of Was car shopping due to unforeseen circumstances, but the customer service provided was top notch. Alin helped me from start to finish and went out of his was to make sure I was satisfied with my purchase. I gave him a range and he had many options lined up for me. Finally I saw one car and he had it ready for me in the evening and closed the deal. One of the best car buying experiences I've had. More
by Tomas615
Employees Worked With
Alin Botez
January 28, 2016
Great help, excellent salesperson and dealer I was a first time buyer and needed a minivan to do Uber and he got me a nice Sienna with little down and great payments. I recommend yosvani and flor I was a first time buyer and needed a minivan to do Uber and he got me a nice Sienna with little down and great payments. I recommend yosvani and florida fine cars to any one that is in a need of a vehicle. More
by Orlie814
Employees Worked With
Yosvani Pons
January 28, 2016
Great Customer Services and Knowledge I went to FFCs slightly unsure about EXACTLY what I was looking for. They were quite occupied but I was relieved that one of their salesmen made his w I went to FFCs slightly unsure about EXACTLY what I was looking for. They were quite occupied but I was relieved that one of their salesmen made his way to assistant me and broke down the 3 different vehicles I was looking into and we figured out what was truly best for my traveling and space needs. I am very satisfied with my first vehicle purchase, I would recommend Donald (Jarrett) I believe to anyone that needs that hands-on experience! Defiantly will return for my next vehicle. More
by sbreezy
Employees Worked With
Donald Jarrett
January 28, 2016
The best customer service William help me pick out the car I specific was looking g for. Great customer service skills . I got a great deal definitely recommending my friends a William help me pick out the car I specific was looking g for. Great customer service skills . I got a great deal definitely recommending my friends and family ?? More
by Mari 18
Employees Worked With
William Santiago
January 28, 2016
BEST EXPERIENCE EVER From start to finish my experience there was nothing less than perfect. I am a very satisfied customer. My salesman was on point and outstanding. From start to finish my experience there was nothing less than perfect. I am a very satisfied customer. My salesman was on point and outstanding. More
by Candis Hilton
Employees Worked With
Michael Williams
January 28, 2016
Excellent customer service I work as a retail consultant for sprint and I know I little bit about customer service. When I went to Florida Fine Cars to purchase my first car, I I work as a retail consultant for sprint and I know I little bit about customer service. When I went to Florida Fine Cars to purchase my first car, I met William Santiago and made my first experience memorable. The customer service was on point and professional.... Great Job! ?? More
by Rome1004
Employees Worked With
William Santiago
January 28, 2016
Professionalism This guy broke it down to each and every detail the master read the art of the deal by Donald Trump because I was 100% convinced great attitude nice This guy broke it down to each and every detail the master read the art of the deal by Donald Trump because I was 100% convinced great attitude nice person we will do business again More
by Dannybladez
Employees Worked With
William Santiago
January 28, 2016
Very happy with my car! It was a pleasure meeting Eduardo and the Flordida Fine Cars team who blessed me with my new car. Eddy is a very helpful, reasonable, and honest sale It was a pleasure meeting Eduardo and the Flordida Fine Cars team who blessed me with my new car. Eddy is a very helpful, reasonable, and honest salesman. Definitely recommend Israel finance department. More
by Restrepo94
Employees Worked With
Eduardo Yoma
January 28, 2016
They are so professional and helpful!! Donald Jarett is simply amazing he made buying a car that fits my needs easy! I would recommend anyone looking for a car to come see Donald! Donald Jarett is simply amazing he made buying a car that fits my needs easy! I would recommend anyone looking for a car to come see Donald! More
by Saby1977
Employees Worked With
Donald Jarrett
January 28, 2016
Smooth Process, very happy When I went to the dealer was already late and some one was buying the car that I wanted, I was sad and tiered, Yosvani behaved like a real profession When I went to the dealer was already late and some one was buying the car that I wanted, I was sad and tiered, Yosvani behaved like a real professional and helped me find a similar car that I ended up liking even more than the other one, he promised me that he will get me out really fast and he did, in less than 1 hour I was driving home my new FIAT convertible and I love it. Thanks Yosvani Pons More
by beatrizg
Employees Worked With
Yosvani Pons
