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Florida Fine Cars Miami

Miami, FL

5.0
3,944 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 3,944 reviews

May 09, 2024

Recently loss my car and I need it a replacement. Harold was kind and help me with the hole process More

by kuiyoung1418
Recommend Dealer
Yes
Employees Worked With
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Florida Fine Cars Miami responded

We're glad Harold was able to assist you through the process. It's always a relief to work with someone who is kind and helpful during such situations. Best of luck with your new vehicle!

May 07, 2024

See Miguel Gomez when looking for a vehicle at their Miami location. His Customer Service is second to none. This gentlemen really knows his cars and has excellent communication skills. 10 out of 10 h More

by ddeal1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Florida Fine Cars Miami responded

Thank you so much for your kind words and for recommending Miguel Gomez at our Miami location! We're thrilled to hear about your exceptional experience with his customer service, knowledge of cars, and communication skills. We appreciate your 10 out of 10 rating and will be sure to pass along your gratitude to Miguel, Yulia, and Chevelle. We're committed to maintaining our professionalism and transparency to ensure every customer has a positive experience. If you need anything else or have more feedback to share, please don't hesitate to reach out. Safe travels!

May 06, 2024

They Sold me a car with a defective fob and a tear on tire and will not replace anything More

by jml09e
Recommend Dealer
No
Employees Worked With
David Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Florida Fine Cars Miami responded

Thank you for sharing your feedback. We want to address some points raised in your review. Our records show that Florida Fine Cars helped you with reprogramming the key fob. Regarding the tire tear, it was not present when the vehicle left the lot. Upon inspection, we determined it was a fresh scratch in a location that couldn't be patched as requested. We offered to provide a tire at a discounted rate, which was declined. If you have further questions or need additional assistance, please contact our customer care team at 866-540-0558.

May 06, 2024

Professional, attentive and caring. Made the whole car buying experience easy. Definitely would recommend Miguel. More

by Victor Andre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

That's great to hear! Miguel's professionalism, attentiveness, and caring nature made the car buying experience easy for you. Thank you for recommending him, and enjoy your new car!

May 05, 2024

Well, it was a fresh breath of air to come in and try to strike a deal with Miguel and Terrell and the GM. They worked with me on the price of the vehicle that we liked. Miguel was so patient and profession More

by Gio
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miguel A. Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

It's great to hear that you had a positive experience with Miguel, Terrell, and the GM at the dealership! Even though you couldn't come to an agreement on the price, it's wonderful that they were patient, professional, and reasonable throughout the process. Thank you for recommending them, and we look forward to welcoming you back in the future!

May 05, 2024

Thank You Claudia Artiles for helping my mom getting her first fiance vehicle. Great experience working with you More

by miguelscott665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

You're welcome! I'm glad Claudia Artiles provided a great experience and helped your mom get her first financed vehicle. If you need any further assistance or have any questions, feel free to reach out.

May 03, 2024

Thank you for assisting me Brandon Swazey you were a great help made my process easy for me. More

by Colortattoos
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

You're welcome! I'm glad Brandon Swazey provided such great assistance and made the process easy for you. If you need anything else, feel free to reach out!

May 03, 2024

Thanks for all your help Swazey always take care of us. If you need a car make sure you ask for Brandon. More

by wendy.walker0804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

You're welcome! It's great to hear that Swazey always takes care of you. Thanks for recommending Brandon to others for their car needs!

May 02, 2024

I’m an out of town buyer first hesitant to purchase but after reading all good reviews I go ahead and bought the car. It didn’t disappoint Claudia Artiles. Very happy More

by rox26m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Artiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

It's great to hear that you took the leap and purchased the car, especially after reading all the good reviews! Claudia Artiles clearly lived up to expectations, and I'm glad you're happy with your decision. Enjoy your new car!

May 01, 2024

We had great experience with Nikita Makarov as our salesperson, very talanted man who knows German cars very well. My son is in love with his new BMW M2. All process went smooth, especially test drive More

by Yvette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita Makarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Florida Fine Cars Miami responded

It's wonderful to hear about your great experience with Nikita Makarov at Florida Fine Cars! He seems to have made the car-buying process smooth and enjoyable, especially with his knowledge of German cars. I'm glad your son loves his new BMW M2! Thank you for sharing your positive feedback, and I hope you continue to enjoy amazing moments with your new car. Cheers to the finance team for their excellent job as well!

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