Florence Toyota

Our Salesperson (JAY BELANGIA) was very knowledgeable and courteous. He answered our questions, gave options that he thought would best match our family's needs, and patiently listened to and answered our c courteous. He answered our questions, gave options that he thought would best match our family's needs, and patiently listened to and answered our children's questions (ages 7 and 10). Very nice gentleman, Very nice dealership, EXCELLENT JOB GUYS!! More

I had a great car shopping experience. Your salesperson, Garry, had a great personality, and he really cares about your needs, and what you are looking for in a vechile. He is a great assett to Florence To Garry, had a great personality, and he really cares about your needs, and what you are looking for in a vechile. He is a great assett to Florence Toyota, and he is highly recommended to all of my friends and coworkers. Garry made car dealing a breeze, he was kind, and gentle. Not overbearing with lets make a deal now, he wanted me to take my time and make the right decision. That is what I think goes in the history, is that he actually cared about my needs and not just to sell a car, or suv. He wanted what was best for the customer. Thanks again and he should get 10 stars and a promotion. Roy Dean Farmer More

I have always been weary of shopping for used vehicles due to the agressive sales tactics used in many dealers. As I assisted my mother in purchasing a vehicle today, I was very impressed with the profess due to the agressive sales tactics used in many dealers. As I assisted my mother in purchasing a vehicle today, I was very impressed with the professionalism, integrity, and dedication to developing a relationship with the customer (both my mother and myself) to ensure the best experience I have ever had in purchasing a vehicle. I would like to point out that each employee I encountered was friendly, spoke or greeted myself or mother, and ensured our comfort (offered water as it was a VERY hot day). Troy was extremely thorough on working with our requests to fix certain (minor) issues before the sale, as part of our sales agreement. Everything from fixing the minor issues, signing the paperwork, to detailing the car was expedited beautifully. As someone who also works in the automotive industry, I will definitely refer my customers to Toyota and to Troy. Your company should be proud of the excellent job done today, and obtaining a dedicated customer. Thank you Toyota! More

Very prompt in answering questions and supplying data.We got the opportunity to meet all the different personnel in the different departments and they were very friendly. Our salesperson was DJ Durst and we got the opportunity to meet all the different personnel in the different departments and they were very friendly. Our salesperson was DJ Durst and we also dealt with Jay Holder More

D.J. was awesome to work with. He was very knowledgeable, and was willing to answer all our requests. It went the extra mile to put us in a suitable vehicle, and we are very pleased with the knowledgeable, and was willing to answer all our requests. It went the extra mile to put us in a suitable vehicle, and we are very pleased with the product and the service provided. I felt like everyone went above and beyond to accommodate us; so much so that they stayed at the dealership until 10:30 p.m. on a Friday night to process everything. I would recommend D.J. to anybody as well as this dealership. A big thank you from my entire family to Daniel Durst and the Florence Toyota Dealership!!!!!!!!!!!!!!!! More

Daniel, "DJ" Really helped us out a lot! I would refer him and Florence Toyota to anyone looking to buy new or used! I really owe DJ, and Florence Toyota a great deal, because they didn't quit would refer him and Florence Toyota to anyone looking to buy new or used! I really owe DJ, and Florence Toyota a great deal, because they didn't quit until they had us in a better deal! Once again thank you for all you and your company did for us!!!! More

(The McNeil Family) We had a great car buying (The McNeil Family) We had a great car buying experience and left as happy customers! Everyone at the dealership is friendly. They also gave us a c (The McNeil Family) We had a great car buying experience and left as happy customers! Everyone at the dealership is friendly. They also gave us a complimentary carwash. More

Florence Toyota, A great place to purchase a car! We were Florence Toyota, A great place to purchase a car! We were treated with respect. Sabrina was there to help us any way she could and to help u Florence Toyota, A great place to purchase a car! We were treated with respect. Sabrina was there to help us any way she could and to help us get the deal we wonted. I was concerned about my trade in ,getting what i thought it was worth. I think Kelly blue book tells you pretty close to what your car is worth. I got a fair trade in price and a great deal on a new Camry. To top it off Florence Toyota and Sabrina got me great financing. I looked for a car for around six weeks at several dealers. Buying a new car can be a bad experiance. Sabrina made it a good experiance for me and my wife. This is the second Camry i have purchased new. My old Camry is a 1999 model and is still a great car. I am driving it everyday know. In closing if you are looking for a dealer and salesperson who will meet you with a smile and help you get a great deal go to FLORENCE TOYOTA and ask for SABRINA SOUTHARDS. PAT&DAVID BROACH More

DJ was very considerate when showing me the types of cars I wanted. He wasn't pushy or dismissive. His quality of attentiveness and respect for my newness to the car-buying world was off the charts. He is ve I wanted. He wasn't pushy or dismissive. His quality of attentiveness and respect for my newness to the car-buying world was off the charts. He is very amicable and chats easily. He helped me personally by putting some humor into the day, making the time go by quickly. Overall the guys over there at Florence Toyota know their business, and their customers well. They're willing to go the extra bit on their part to ease some of the work on your part. I was surprised and completely satisfied with my car-buying experience from DJ. Wayne Cook, the GM of the store, has that place running like a well-oiled machine. He's a very kind man, putting customers first with a smile on his face. More

At first I thought I would have had to go to another dealership but, Mr Terrell Small was EXCELLENT and, expressed a very postive attitude knowing that 99% of the time his customers credit would be appr dealership but, Mr Terrell Small was EXCELLENT and, expressed a very postive attitude knowing that 99% of the time his customers credit would be approved whether purchasing a new/used vehicle. Job well done! Mr Small. His Customer service deserves recognition! I do rate the Service Dept with a low rating due to the fact any used vehicle should be checked THOROUGHLY so that the customer would not have to keep returning for something minor that could have already been taken care of before driving off the lot ....an oil pan gasket leak is nothing to take lightly. Otherwise, I am satisfied. More