Florence Toyota

Disappointed I have purchased 2 vehicles from Florence Toyota over the past 10 yrs. my experience then was wonderful . I am currently looking to purchase a new v I have purchased 2 vehicles from Florence Toyota over the past 10 yrs. my experience then was wonderful . I am currently looking to purchase a new vehicle and was very disappointed in how unprofessional this dealership has become. The salesmen appearance was terrible. (Wool hats in 80 degree weather, hoodies, and flip flops). I feel if my first impression of this dealership was this, I can't imagine what any post sales repairs would be like. There has been a change in management and it hasn't improved at all. I will go back to giving my business to Toyota in Sumter... More

Loveing it! Everyone was great. They are all very nice and professional. I fell in love with my car and they helped to make it all possible at the rate I wanted. Everyone was great. They are all very nice and professional. I fell in love with my car and they helped to make it all possible at the rate I wanted. More

Purchase on 7/28/2015 Great experience from start to finish. Could have saved a few dollars,but son really liked our salesman Steve. Will definitely consider Florence Toyot Great experience from start to finish. Could have saved a few dollars,but son really liked our salesman Steve. Will definitely consider Florence Toyota again on my next purchase. More

Toyota 4Runner I love my 2013 Toyota 4Runner! Thank you to Dennis Risher for going above and beyond to assist on the sale of the vehicle. Also, a special thanks to I love my 2013 Toyota 4Runner! Thank you to Dennis Risher for going above and beyond to assist on the sale of the vehicle. Also, a special thanks to Sheila in the parts department. Everyone was pleasant and easy to work with through the entire process. More

High performance customer satisfaction - no stress Florence Toyota delivers quality customer satisfaction --- from first contact through delivery of our Toyota, the Florence team delivered consistent z Florence Toyota delivers quality customer satisfaction --- from first contact through delivery of our Toyota, the Florence team delivered consistent zero defects, no stress service and a great vehicle. Their teamwork made it a great experience; Frankie Parson, Brandon Byrd, Hal Jordan, Randy Martin and Avarie Chambers seamlessly handled the sale, servicing and documentation of our purchase and its delivery, making this a exemplary experience. Thanks! Steve T More

4 Hour oil change :::::::::::: I was not very happy with the service department on my visit for a oil change on my 2010 toyota tacoma . Way to long and was stuck waiting and playing I was not very happy with the service department on my visit for a oil change on my 2010 toyota tacoma . Way to long and was stuck waiting and playing phone tag with the service department to schuttle me back to get my truck . As always this excuse was being unorganized due to new construction and tech training ....................unexceptable get a grip my time is just as important then yours CUSTOMER SERVICE SUCKS ............they should fire everyone in the service department and start over . I will get rid of my truck and get a chevy or ford . Like I said word around town hurts the buisness and customers are valuable to the business. Its not the first time and it will be the last !! Ken More

Outstanding!!! Had a wonderful experience at Florence Toyota. Everything from Internet Sales (Ashley Byrd) to the salesperson was extremely pleasant. My credit was n Had a wonderful experience at Florence Toyota. Everything from Internet Sales (Ashley Byrd) to the salesperson was extremely pleasant. My credit was not the best ever due to life doing a number on me over the last few months. Florence Toyota totally understood and did what they could to ensure I was able to go home with a new ride. Our salesperson Ace was a pleasure to work with and did everything to make sure we rode home in what we wanted. After a short 3 hours my wife and I were riding home in our new Dodge Charger. More

I had an excellent experience with Florence Toyota! My experience at Florence Toyota has been wonderful. I did not go there to purchase a newer 4 Runner; I came to get my current truck service. But a f My experience at Florence Toyota has been wonderful. I did not go there to purchase a newer 4 Runner; I came to get my current truck service. But a friendly, informative salesman (who is longer employed there) convinced me to purchase a newer truck. The salesman that took over, Dennis Risher was OUTSTANDING!! He was so helpful, informative, patience, and worked to make sure I was satisfied. He took time to explain every step of the buying process. What really impressed me more than anything was his patience with explaining to me the tech features of the newer 4 Runner. He was beyond patience with me. I have never had a car buying experience like this. He even explained features of my old truck that I didn't know I had. He even gave me an opportunity to say goodbye to my old truck. Again, an example of the patience he showed me. I also had a very positive experience with the financial manager, Brandon Byrd. I did not feel as if I was being taken advantage of when signing off on papers. Brandon explained everything to me before I signed; he talked in a language for me to understand. He explained what to expect. Overral, I felt very good about purchasing my new 2015 Toyota 4 Runner at Florence Toyota! More

Purchased a 2015 Tacoma We purchased a 2015 Toyota Tacoma in June 2015. My husband wanted a certain model with certain features and Florence Toyota delivered. Next time I wil We purchased a 2015 Toyota Tacoma in June 2015. My husband wanted a certain model with certain features and Florence Toyota delivered. Next time I will just come back to Florence Toyota and not waste my time with the other dealerships. More