Florence Toyota

I had an appointment scheduled at 8 am to replace fuel pump warranty and service. Service was done as promised and on time. Toyota service has always been great since I started business with them in 2016. pump warranty and service. Service was done as promised and on time. Toyota service has always been great since I started business with them in 2016. More

My experience was absolutely amazing! JJ and Lizzy made me feel so comfortable and helped me from beginning to end! I love my vehicle, such a great fit! me feel so comfortable and helped me from beginning to end! I love my vehicle, such a great fit! More

Thanks to Gary Catoe and the Florence Toyota crew. I received quick service with a smile! I know I can always depend on quality service! received quick service with a smile! I know I can always depend on quality service! More

This was a scheduled service appointment. We were very pleased with the very prompt, thorough, friendly and professional service. We highly recommend this dealership all around. pleased with the very prompt, thorough, friendly and professional service. We highly recommend this dealership all around. More

Patient, courteous, helpful. Had a question about the interior cleaning package that came with purchase. Patricia had to check with 2 different people before she got an answer. Matt (interior service) interior cleaning package that came with purchase. Patricia had to check with 2 different people before she got an answer. Matt (interior service) took his time to show me where the blower for the heat &A/C was at the foot in the driver side, (that I did not think was working) and asked me if it was to my satisfaction. They will find the answer to your questions and go the "extra mile", worth the drive from Conway to Florence. More

Went in Friday for a scheduled appointment for an urgent air bag recall. Friday did not go well, as my appointment was at 4:45 and I was told on arrival they could not service my car. I was not happy as I air bag recall. Friday did not go well, as my appointment was at 4:45 and I was told on arrival they could not service my car. I was not happy as I had planned my entire work week around this appointment. I asked if they could do it Saturday, 8am, the answer was yes. I arrived Saturday morning, complete turnaround. Great service recovery by the entire team and Great experience. Things happen in Business. How you recover the service is everything. Good job guys and gals. More

I took my truck in for service on January 22nd. The environment was clean and the staff were very friendly. They serviced my truck quickly and for a reasonable price. environment was clean and the staff were very friendly. They serviced my truck quickly and for a reasonable price. More

This Toyota dealership was friendly and efficient. They did everything in their power to make a deal happen for us. Thank you all for everything. did everything in their power to make a deal happen for us. Thank you all for everything. More

Samantha in service was great! She got me worked in for routine service and had it done very quickly. And remembered me when I came back to pick up! routine service and had it done very quickly. And remembered me when I came back to pick up! More

I purchased a new Tacoma from Florence Toyota. The sales person (I lost his card but they call him "Z") was very pleasant and accommodating and I was in and out in a short period of time. I met the sales m person (I lost his card but they call him "Z") was very pleasant and accommodating and I was in and out in a short period of time. I met the sales manager and he was also very nice and helpful. They knew that I did not have a lot of time to spend at the dealership and I was in and out in record time. Very pleasant experience and I have and will shop at Florence Toyota again. More