Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florence Toyota
Florence, SC
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 381 reviews
February 25, 2022
Walked in around lunchtime with no appointment. Tabatha Lane was very nice, curious and accommodating. I had a 60,000 miles service that was due. They had me in and out very quickly as they were bu Tabatha Lane was very nice, curious and accommodating. I had a 60,000 miles service that was due. They had me in and out very quickly as they were busy. During checkout Tabatha went over everything with me that was discovered and l left informed and satisfied. More
by Shawn T.
Employees Worked With
Tabatha , Service Department
February 23, 2022
Seller beware! Avoid selling your vehicle to this dealership. They attempt to delay their payment to your bank and to you, so they can try to sell the car before t Avoid selling your vehicle to this dealership. They attempt to delay their payment to your bank and to you, so they can try to sell the car before they pay you. I sold a 2017 Cadillac Escalade 3 weeks ago and they delayed 2 weeks paying the bank loan. The bank has released the title over a week ago and they have not paid me the remainder of the sale price. I've been calling and leaving numerous messages for a week with accounting, Finance and Liz Fluty the manager and no one returns messages. All the while they have had the car listed for sell for 3 weeks. Very dishonest and unresponsive when it comes to paying you for your car. I will file a BBB complaint and if unresolved will contact the Police since they are selling a car they have not paid me for yet. More
by qvette70
Employees Worked With
Liz Fluty
February 22, 2022
Worst dealership ever! Never had an after buying experience as such. Once you buy a vehicle. I was a nobody stranger to them. I will never shop this dealership again! Took Never had an after buying experience as such. Once you buy a vehicle. I was a nobody stranger to them. I will never shop this dealership again! Took vehicle in to get driver assistance fixed, ( which was talked about during vehicle purchase. ) They wanted to charge me to fix it, then when I declined to pay, they didn't put parts back how they found them, and part is missing with the wires just hanging! I hope someone reads this! Really Really not happy about this! More
by K Curtis
Employees Worked With
Travis Bui, Service Department, Frankie (Shaw) Parson
February 16, 2022
Great customer service. Reviewed service completed. Very attentive. Answered all of our concerns. Even walked us to the car. Reviewed service completed. Very attentive. Answered all of our concerns. Even walked us to the car. More
by Hbrunson
Employees Worked With
Marty Osborne , Service Department
February 05, 2022
Fantastic experience as always in the service department. The entire team is friendly, welcoming and knowledgeable. In addition to the great customer experience they are always quick to get me in and out. The entire team is friendly, welcoming and knowledgeable. In addition to the great customer experience they are always quick to get me in and out. More
by stephen.twelkemeier
Employees Worked With
Service Department
