Flood Mazda - Service Center

Customers are number 1 for Flood Mazda! The entire team at Flood Mazda are friendly, knowledgeable, willing to help with any question and keep you in the loop on progress they are making. W The entire team at Flood Mazda are friendly, knowledgeable, willing to help with any question and keep you in the loop on progress they are making. Whether they reach out to tell you they are still on the hunt for the exact car you asked for with all the specifications, or reaching out to let you know a time for your car to be ready, they are informative and helpful. I have purchased many cars in my life, and this dealership was by far the nicest experience! Not pushy, Not evasive. They are honestly working to help you get the car you want. More

Air bag inflator recall Very professional and courteous from the first call. Parts arrived, appointment was made. Took my vehicle on time and completed the repairs in less ti Very professional and courteous from the first call. Parts arrived, appointment was made. Took my vehicle on time and completed the repairs in less time than quoted. Did an interior and exterior inspection as a courtesy. Would reccomend this dealership to anyone. More

Always great service and knowledgeable staff The best Always great service at reasonable prices. The staff is friendly knowledgeable and willing to help. They make an effort to earn my business. The best Always great service at reasonable prices. The staff is friendly knowledgeable and willing to help. They make an effort to earn my business. More

Best dealer service department ever After buying my 2008 Mazda 6 new at Flood Mazda, I decided to get my car serviced there for the first oil change. Because of bad experiences at other After buying my 2008 Mazda 6 new at Flood Mazda, I decided to get my car serviced there for the first oil change. Because of bad experiences at other new car service departments, I was unsure if I would continue there. They were great, so I kept coming, and I brought my wife's Altima there for service too. 11 years later, I'm still coming for service. The service managers, Alyssa and Steve, area wonderful. Everything is explained well, and they give a chart showing how much is left on the tires and brakes so that I have an idea when they will need to be replaced. If I have a car emergency, they go out of the way to help me deal with it. I expect to continue getting service there for the rest of my driving days. More

Best Service Department Around I was always updated with the status of my repairs. The cost to repair was also to the penny. Steve is always very friendly and extremely detailed whe I was always updated with the status of my repairs. The cost to repair was also to the penny. Steve is always very friendly and extremely detailed when explaining what and why repairs should be made. I have 100% trust in what Steve tells me. More

Alyssa provided excellent service! Got my service as requested, a ride to work, and a vehicle returned to me much cleaner than it was when I dropped it off!! Got my service as requested, a ride to work, and a vehicle returned to me much cleaner than it was when I dropped it off!! More

Polite and efficient I needed recalls repaired and this was done with no worries for me. My airbag and another issue were part of the recall. They were completed in a tim I needed recalls repaired and this was done with no worries for me. My airbag and another issue were part of the recall. They were completed in a timely manner and at my convenience. I appreciate the ease of this service. More

Top notch service Service staff were extremely helpful and professional. Truly thrilled with their help in quickly resolving my problem. Appreciate how they promptly ca Service staff were extremely helpful and professional. Truly thrilled with their help in quickly resolving my problem. Appreciate how they promptly call you to update you and make sure you understand everything. More

inspection i spent 3 hours waiting for an inspection license plate mounting and airbag recall that i was told would take an hour and a half and they did not have i spent 3 hours waiting for an inspection license plate mounting and airbag recall that i was told would take an hour and a half and they did not have the parts i ordered in advance More

wonderful people to deal with Very efficient, thorough in their explanation of things. I feel confident that everything has been taken care of with maintenance and the car always l Very efficient, thorough in their explanation of things. I feel confident that everything has been taken care of with maintenance and the car always looks better than when I came in with it ! More