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Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews

852 Reviews of Flood Mazda - Service Center

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October 21, 2022

They have a incredible service. They keep a professional Schedule. They are also willing to help you out. More

by Banner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

Our Service Team here at Flood Mazda is the Best!!!! Thank you for recognizing them and all of their hard work. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 19, 2022

Very comfortable. Courteous service., wait was a bit long for car to get all done More

by Bigblue50@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Albro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Flood Mazda responded

We are working on it!!!! Thank you for taking the time to write a review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 16, 2022

Poor communication! When I called to schedule an appointment I was explicit about my car and what it was doing. I was assured they could do both Diagnostics and correc More

by Gfontaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Johnson
Oct 17, 2022 -

Flood Mazda responded

Hello Gfontain, Please allow me to introduce myself, my name is Russell M Cunha and I'm the General Manager of Flood Mazda. I'm very concerned of the issue you may have experienced with our service department scheduling. I would like to resolve and address this issue immediately. Please feel free to contact me directly at rcunha@floodauto.com or (401)284-4700 Thank you so very much for your time, Russell M Cunha

October 16, 2022

I haven’t been able to get my car looked at for over 5 months so I don’t really know how I’d recommend them when this is happening the whole reason why I went with Mazda was for the service Center agreeme More

by Amaxcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobody has helped me yet
October 13, 2022

Nice facility. Friendly staff. Does a great job accommodating timely service. Provides service in a timely manner. Love the in service video. More

by AFURGO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Dec 08, 2022 -

Flood Mazda responded

Thank you so much for the positive review!!!! All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

October 05, 2022

Very efficient, very accommodating, willing to assist in any way possible excellent facilities great dealership great job on my car More

by AEG40134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2022

I have found Flood Mazda to be excellent when my car has needed servicing, that's all More

by Mary Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
October 01, 2022

Respectful and helpful without being pushy. Able to answer all questions. Sales person a pleasure to work with More

by Jer828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony De Angelis
September 28, 2022

Professional and friendly staff-communications throughout procedures-available appointments and reminders Service on time Recommend More

by starczanin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Everything was expertly taken care of. I, and my Mazda 6 have been WELL cared for. The folks at Flood Mazda are meticulous, diligent and, extremely, detail oriented: big details as well as More

by Silver Bullet Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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