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Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews

852 Reviews of Flood Mazda - Service Center

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March 25, 2023

Jason and Anthony were very helpful with my purchase from start to finish. The finance people were also. More

by MICHAEL.OLINK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Professional, knowledgeable staff. The lot is clean and easy to look at cars. Noticed that there is no American flag on their flag post. Staff said a new flag is on order and waitin More

by KPETIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

I’ve bought 4 cars here & just love the place. I will continue to be a flood customer More

by BRIANSULLY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
March 19, 2023

All of the information on my car was good and made me aware of your good interest in your company. Thank you. More

by G73TORINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
March 08, 2023

Constantly takes over 2-1/2 hours for a simple oil change and tire rotation. Overcharge you for unnecessary things such a filters. 70 dollars to change a filter that costs $10 and literally takes less than More

by Mazda389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Flood Mazda responded

Hello Mazda389, Please allow me to introduce myself, my name is Russell M. Cunha and I'm the General Manager of Flood Mazda. I would like to resolve and address your dissatisfaction with your recent visit to our service department. It is each and everyone's goal for all of our customers to have an exceptional experience. Please feel free to contact me directly at rcunha@floodauto.com or (401)284-4700 so I may address your concerns. Thank You, Russell M Cunha

March 07, 2023

Excellent customer service! Flood really shows they want the best for their customers at a fair affordable price. More

by ryanflanagan333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson, Mary Harrison
March 06, 2023

Very good experience the video is cool with the mechanic All Of the employees very pleasant More

by TBENNY141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Have been treated very well since the first time I showed up to look at the CX5’s More

by ALANATAVARES47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : De angelis
March 03, 2023

Very clean and friendly atmosphere. This was my first time visiting any Flood Mazda dealership. Very impressed. More

by tiarawilliams812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Very efficient service department. Did a great job! We will be back for the next service. More

by JMF3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Flood Mazda responded

We are glad to hear you are pleased with your service and will be returning! Thank you for the review and we appreciate your business. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

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