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Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews
Call Service Center (401) 284-4700

852 Reviews of Flood Mazda - Service Center

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July 31, 2023

Russell is extremely helpful. He gets the job done fast and efficiently!!! I would recommend this dealership to everyone!! More

by debralombardi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Flood Mazda responded

Dear Debra, Congratulations on your new car! Thank you for taking the time to recommend our dealership. It is wonderful to hear that Russ was able to provide you with the excellent experience we strive to provide all our customers. we look forward to working with you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

July 29, 2023

Staff attentive, pleasant kind. Service tech on video of repairs was articulate and easy to understand. Explanation clear and forthright. Ease to secure a loaner car. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service tech for my repairs.
Report | Print
Jul 29, 2023 -

Flood Mazda responded

Thank you for the 5-Star review! We appreciate you taking the time to review our dealership. Thank you for being a valued customer. we look forward to seeing you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 29, 2023

Great customer service. Nice waiting area, while the work on my car took several hours I was able to get a lot of work done. More

by akc002009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Flood Mazda responded

Thank you for the positive review on our dealership. We appreciate your business and value our customers. We stand by our service in excellence and are always here to help. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 27, 2023

They have been giving me the run around on the brakes since I bought the car. Did not change the brake pads when they changed the rotors and flunked me on inspection because the pads were low. Did not wa More

by Puck3032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Flood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman
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Aug 01, 2023 -

Puck3032 responded

This is me.

July 23, 2023

Easy to make appointments! Car is done when they say it will be. Love the videos they take while the car in in service. More

by HEATHERMAE1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Flood Mazda responded

Dear Heather, Thank you for the 5-Star review. We value our customers and appreciate you taking the time to review our dealership. We hope to serve you again soon. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 21, 2023

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees are kind and courteous
Report | Print
Jul 24, 2023 -

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 09, 2023

Love Flood Mazda! Would recommend to all my friends. Very knowledgeable and helpful. The best. More

by MAMABABBITT@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 27, 2023

Efficient, reliable, always has a courtesy car. Waiting area clean and welcoming Car is returned vacuumed and washed More

by BLANCHARDJ53
Recommend Dealer
Yes
Employees Worked With
Bought car here
Report | Print
Jun 27, 2023 -

Flood Mazda responded

Thank you for the 5-Star review! We appreciate your business. We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 25, 2023

Easy to work with Explained what was being done Work completed on time Waiting area spotless Car clean More

by ALYLIZY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Flood Mazda responded

Aly, Thank you for the 5-Star review! We stand by our service in excellence. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

June 24, 2023

Good experience Nope I did the survey, that's more than most people do Just say thank you More

by LOADJR
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
Report | Print
Jun 26, 2023 -

Flood Mazda responded

Thank you for the 5-Star review and taking the time just to say thank you! We appreciate your business. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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