Flood Ford Lincoln

very patient with all questions. Our son visited this dealership in the past and was treated with respect and was provided advice from David Bailey. Months later, our son came back Our son visited this dealership in the past and was treated with respect and was provided advice from David Bailey. Months later, our son came back to the dealership due to David's kindness and patience. When he returned with his girlfriend, both were treated with the highest level of professionalism and when it got to making a final decision on the lease of a Black Label MKZ, David, introduced the General Manager, Tim, who gave a patient and comprehensive explanation of the transaction. When our son called from his office, Tim was very kind to me with questions that I had about the transaction. Since we are from New Jersey, we had concerns about our son entering into a negotiation in Rhode Island. My wife and I drove up on a Sunday and David made a point to be at the meeting on his day off. David fully answered our concerns and when we entered the final stage of the transaction, I asked that they provide us a test drive with the specific car in question, which by-the-way was in the showroom. Spotless and gleaming inside as snow flurries fell outside. Not a hesitation, the car was taken from the showroom. The young man who drove the car out was also very kind knowing that he had probably detailed the car and now we wanted to go out with it when the snow was coming down. Well, my son and I went out for the drive with David and all went well. The ending was a very pleasant experience with the paperwork that David initiated and followed up by Meghan Shovelton. Meghan handled the final signing off with my wife and son as I looked on. I wanted our son to experience what should happen at the final signing. It was a very special experience for our son since Meghan spoke directly to him which made him feel great. He will be purchasing many cars in his future and having this great experience set the standard of what a dealership should do for their client. There is another gentleman that we would like to mention that went over all the features of the car with our son prior to driving off the dealership lot. George was very exact in his explanations with snow and wind while going over the exterior features. He then sat with our son in the car and proceeded to give a detailed explanation of the interior features as I sat in the rear. What I truly appreciated was George's final comment to my son, " if you have any questions in the future, don't hesitate to stop by and I will gladly go over any question you may have." My son, wife and I are very happy to be provided such a great experience. More

Amazing people...no slickness I had been to multiple dealers in Massachusetts to buy a very specific model of Ford Expedition. They all treated me like garbage. I found Flood Ford I had been to multiple dealers in Massachusetts to buy a very specific model of Ford Expedition. They all treated me like garbage. I found Flood Ford through the New England Ford Dealers web site and they were amazing...friendly...easy to work with and very unlike car dealers. I will buy all my cars in Rhode Island from now on. More

Positive I went to your Narragansett location to make a. Used car purchase . I had a very positive experience. I give my experience a 10 on a scale of 1 - 10 I went to your Narragansett location to make a. Used car purchase . I had a very positive experience. I give my experience a 10 on a scale of 1 - 10 . 10 being the top. More

Toyota RAV4 David Bailey and Flood Ford have accommodated my family and I numerous times. Dave will help you any way that he can and he is all about the customer. David Bailey and Flood Ford have accommodated my family and I numerous times. Dave will help you any way that he can and he is all about the customer. Thank you for always helping us and putting us in the right car. We have bought a number of cars here and will continue to buy vehicles here in the future. Thank you for everything More

Nicest car salesman ever! I have less than perfect due to a bankruptcy a few years ago. I was nervous about buying a car. EVERY PERSON AT THIS DEALERSHIP WAS SO NICE! I have I have less than perfect due to a bankruptcy a few years ago. I was nervous about buying a car. EVERY PERSON AT THIS DEALERSHIP WAS SO NICE! I have been to dealerships before where if you had bad credit they immediately showed you the door. Dave and Megan here told me realistically what I could afford and treated me so well. I love my new car! More

Used F-150 purchase Dave was very friendly and helpful when I told him I was interested in purchasing a new vehicle. He had it sent down to narragansett from east greenwi Dave was very friendly and helpful when I told him I was interested in purchasing a new vehicle. He had it sent down to narragansett from east greenwich the very next day allowing us to look at the vehicle to make a decision. Dave did everything possible to make sure we were getting what we wanted. We will be back! More

Flood Ford Review Flood Ford provided a fast and efficient sales process for my purchase. The staff was very professional and asked me if I had any questions pertaining Flood Ford provided a fast and efficient sales process for my purchase. The staff was very professional and asked me if I had any questions pertaining to the vehicle. Ryan was a stand up guy and eased me through the entire process. I was able to drive of the lot as a satisfied customer. More

Flood advantage plan works The Flood advantage plan well worth the experience a shopping cart dent damaged my car I called my salesperson (Dave Bailey) who sent a dent specialis The Flood advantage plan well worth the experience a shopping cart dent damaged my car I called my salesperson (Dave Bailey) who sent a dent specialist to my home to repair my dent a great experience thank you Tim and Dave More

Great place to buy\Lease a car.!!! Jim Cipriano was my sale person and was great. He went over all the options and choices. He spent a great amount of time answering all my questions. H Jim Cipriano was my sale person and was great. He went over all the options and choices. He spent a great amount of time answering all my questions. He also had to spent a lot of time to find the car I wanted. Made going thru the paperwork easy. More

Finance director I purchased a brand new transit van in September. When we sat down to sign, the woman pushed for extended warranty. We said NO. Payments were high eno I purchased a brand new transit van in September. When we sat down to sign, the woman pushed for extended warranty. We said NO. Payments were high enough. We were told we could get it for no additional cost. We asked how? We were told it was the rapport they have with banks. When we were signing the payments were extended three months. It was 75 instead of 72. I was very upset. After complaining they had to redo all form to resign. How many of you are not catching this? Thought it was an oversight. Happened again yesterday at Chevy. Bought the car. Came home and had to go back to void out forms and redo. Again 75 payments their response was I asked for lower payments. Check your paperwork. I am tired of being taken advantage of More