Flood Ford Lincoln
Narragansett, RI
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392 Reviews of Flood Ford Lincoln
Add me to the list of satisfied customers for the Michelle, Chris, Blake team! Michelle handled my initial online inquires rapidly, and Chris listened to my specific needs and wants, and suggested Michelle, Chris, Blake team! Michelle handled my initial online inquires rapidly, and Chris listened to my specific needs and wants, and suggested a SuperCab Ranger they'd recently acquired. That design is becoming harder to find and isn't even being made anymore for the newest Rangers. I specifically wanted the extra space cab in a mid-sized 4x4 without four doors and with the longer 6-foot bed. That's exactly what Chris had for me. The previous owner seems to have done a good job taking care of the truck, but Flood went through it carefully and replaced a couple of worn components. I was given a completely fair offer for my trade-in. The financials with Blake were a breeze as well - he gave me options without any pressure, and I selected what worked best for my anticipated use and budget. The last time I bought I Ford I went to that other place in Rhode Island - but I'm definitely a loyal Flood customer from now on. Thank you. More
Great experience with the purchase of a preowned truck. From Michelle in setting up the appointment tp Chris Fyfe handling the deal. They could not have made it easier. From Michelle in setting up the appointment tp Chris Fyfe handling the deal. They could not have made it easier. More
9:00 AM appointment for an oil change and a state truck inspection. Arrived back after never receiving a phone call at 4:00 PM to find no oil change or inspection. As a matter of fact, it hasn’t found its inspection. Arrived back after never receiving a phone call at 4:00 PM to find no oil change or inspection. As a matter of fact, it hasn’t found its way into the shop yet. Service manager stated a I was not a priority as I was not waiting for the truck. What? Are you kidding me? If that was their policy and I was informed of it, I would have waited. Ridiculous and extremely unprofessional answer from the service manager. Horrible loyal customer service. Go somewhere else! More
Michelle was very promt as setting up an appointment for me with Rick to test drive a couple of vehicles. I arrived and Rick informed me that one of the vehicles I was looking at was sold on Saturday so ano me with Rick to test drive a couple of vehicles. I arrived and Rick informed me that one of the vehicles I was looking at was sold on Saturday so another one with all of the same features was in the process of being brought down from their East Greenwich dealership. That was the winner. I absolutely love it. Rick went through all of the features with me. I never felt pressured to buy the vehicle. I felt comfortable and all of my answers were answered. Will definitely purchase from here again. More
Michelle, Chris, and Blake were a pleasure to deal with--no pressure, no hassle, no fuss. They had the truck I was interested in moved from another location within hours of first contact, and we clos with--no pressure, no hassle, no fuss. They had the truck I was interested in moved from another location within hours of first contact, and we closed the deal that afternoon. Smooth as could be, and I'm very happy with my new F250 Super Duty! Highly recommend. More
Of the several dealerships I contacted, Flood Ford was the most responsive and accommodating. Michelle and Chris were both excellent and helped me tremendously. Great experience all around. Thank you both the most responsive and accommodating. Michelle and Chris were both excellent and helped me tremendously. Great experience all around. Thank you both!! More
My truck was out of commission due to corroded brake lines. I spoke with Cole in the parts department on a Friday who advised there was just one part left available in the country. I was pleased to rece lines. I spoke with Cole in the parts department on a Friday who advised there was just one part left available in the country. I was pleased to receive a call from Cole the next morning advising he had received the part required. Thanks Cole! More
When I came in I had a low price range on a truck but they did awesome at helping me stay under my budget. I definitely recommend Narragansett flood ford go talk to Mat He’s awesome.! they did awesome at helping me stay under my budget. I definitely recommend Narragansett flood ford go talk to Mat He’s awesome.! More
From my initial contact with Michelle, working with Chris in sales, and their awesome service department, I can only say that Flood Lincoln provides exceptional service. I was in a bind with my old car needi in sales, and their awesome service department, I can only say that Flood Lincoln provides exceptional service. I was in a bind with my old car needing service and a state inspection. Chris helped me out and my Escape was serviced as I was purchasing my Lincoln Nautilus. Blake in finance made the loan process effortless. I live about an hout away from the dealership. Flood Ford went the extra mile and delivered the Nautilus to me. This was my third purchase from Flood, it won't be my last. Highly recommended! More