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Flood Ford Lincoln

Narragansett, RI

4.7
392 Reviews

21 Woodruff Ave

Narragansett, RI

02882

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392 Reviews of Flood Ford Lincoln

December 08, 2024

Add me to the list of satisfied customers for the Michelle, Chris, Blake team! Michelle handled my initial online inquires rapidly, and Chris listened to my specific needs and wants, and suggested More

by Elias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fyfe
Dec 20, 2024 -

Flood Ford Lincoln responded

Thanks so much Elias! We appreciate the 5 stars and the kind words. And thank you for recognizing Michelle, Chris and Blake, and their commitment to providing top tier customer service. Please feel free to reach out should you need anything else.

November 05, 2024

Great experience with the purchase of a preowned truck. From Michelle in setting up the appointment tp Chris Fyfe handling the deal. They could not have made it easier. More

by C Kreger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine, Chris Fyfe
Nov 08, 2024 -

Flood Ford Lincoln responded

Thank you so much for the 5 star rating and for recognizing Michelle and Chris's commitment to providing the best customer service they can. Please feel free to reach out if you need anything at all from us.

September 10, 2024

9:00 AM appointment for an oil change and a state truck inspection. Arrived back after never receiving a phone call at 4:00 PM to find no oil change or inspection. As a matter of fact, it hasn’t found its More

by rpm_59
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Manager
Sep 18, 2024 -

Flood Ford Lincoln responded

Please accept our apologies for not delivering the highest level of service. As perfection is always out goal we are disappointment when it is not achieved. Feedback like yours is crucial to keep us striving towards that goal. Please stop in at your convenience to allow us to correct the shortcomings. Thank you for your feedback and again please accept our sincerest apologies for the inconvenience. Sincerely, Gator Collet Parts & Service Director Flood Ford Lincoln 21 Woodruff Ave Narragansett, RI 02882

August 20, 2024

Michelle was very promt as setting up an appointment for me with Rick to test drive a couple of vehicles. I arrived and Rick informed me that one of the vehicles I was looking at was sold on Saturday so ano More

by heniki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Flood
Aug 23, 2024 -

Flood Ford Lincoln responded

Thanks so much Heniki! Customer satisfaction is our number one goal, and everyone here at Flood Ford Lincoln shares that commitment . Enjoy your new vehicle and please let us know if you need anything else, or have any questions.

May 13, 2024

Flood Food provided exceptional service. I would highly recommend for your car buying and servicing needs. More

by Nikkiderosa61483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Flood
Jul 11, 2024 -

Flood Ford Lincoln responded

Thank you Nikki! We appreciate your patronage and recommendation! Please let us know if you need anything else.

Aug 06, 2024 -

Flood Ford Lincoln responded

Thank you Nikki! We appreciate that!

May 01, 2024

Michelle, Chris, and Blake were a pleasure to deal with--no pressure, no hassle, no fuss. They had the truck I was interested in moved from another location within hours of first contact, and we clos More

by dan.squires
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Blake, Chris Fyfe
Aug 06, 2024 -

Flood Ford Lincoln responded

Thanks Dan! Everyone on our team is dedicated to making the car buying experience the very best it can be. Please let us know if you need anything else.

April 29, 2024

Of the several dealerships I contacted, Flood Ford was the most responsive and accommodating. Michelle and Chris were both excellent and helped me tremendously. Great experience all around. Thank you both More

by justinauci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Fontaine, Chris Fyfe
Aug 06, 2024 -

Flood Ford Lincoln responded

Thank you for that Justin. At Flood Ford, and all of the Flood Auto Group our main priority is our customer's satisfaction.

January 19, 2024

My truck was out of commission due to corroded brake lines. I spoke with Cole in the parts department on a Friday who advised there was just one part left available in the country. I was pleased to rece More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole in the Parts Dept, Russell Vest
October 02, 2023

When I came in I had a low price range on a truck but they did awesome at helping me stay under my budget. I definitely recommend Narragansett flood ford go talk to Mat He’s awesome.! More

by Skywat78
Recommend Dealer
Yes
Employees Worked With
Mat Whitford
September 27, 2023

From my initial contact with Michelle, working with Chris in sales, and their awesome service department, I can only say that Flood Lincoln provides exceptional service. I was in a bind with my old car needi More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Blake, Chris Fyfe
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