Fletcher Jones Toyota of Carson
Carson, CA
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A professional honest dealership I had visited dealerships in person, called, and emailed many other dealers, and out of all the dealerships Carson Toyota was the one that stood out t I had visited dealerships in person, called, and emailed many other dealers, and out of all the dealerships Carson Toyota was the one that stood out the most positively when it not only came to price, but also service. And believe me, dealing with other dealers I had experienced all the negative stereotypes of games that are playing in the finance office such as trying to slip in higher interest rates, increasing the agreed upon price, and trying to drag out the final process for hours in an attempt to wear out the customer into giving into buying from them. At Carson Toyota, finalizing the purchase of the car was fast and smooth with no games being played, and it is clear that Carson has strong leadership that expects integrity and straightforwardness from their staff to win over customers and thinks about winning long term loyalty from customers as opposed to trying to get a sale even if it means a customer that will never deal with them again. This was very much appreciated, and I would be willing to drive over 50 miles again to buy from Carson Toyota as opposed to buying locally or any other Toyota dealerships. More
Service was fast and courteous. Pricing was good. The service rep worked with me on a recurring issue until is was resolved. I have a Land Cruiser which is not too common in Carson. The service rep worked with me on a recurring issue until is was resolved. I have a Land Cruiser which is not too common in Carson. More
Exelente Trato Amigable This Dealer has been my favorite for the last 10 years , service is great, Mr. Carlos Herrera is a sales Person that understand the necessities of eac This Dealer has been my favorite for the last 10 years , service is great, Mr. Carlos Herrera is a sales Person that understand the necessities of each person and he goes the extra Mile to provide the best and easy transaction while purchasing a vehicle,. this is our 5th vehicle that we purchase from Carson Toyota. I will be returning to Carson Toyota for mi automobile service needs, and will return for my Automotive purchasing needs. More
No hassle I always bring my toyota highlander here for service even though its past its warranty. I only trust Mike with my vehicle. He's great. I always bring my toyota highlander here for service even though its past its warranty. I only trust Mike with my vehicle. He's great. More
Professionalism Mike Rambaugh is such a pleasure to have assisting me. I really appreciate how he makes recommendations to extend the longevity of my car life. I al Mike Rambaugh is such a pleasure to have assisting me. I really appreciate how he makes recommendations to extend the longevity of my car life. I always take my car to dealerships that provide genuine parts. That being said I have owned a Ford EXP, Nissan Sentra, Volkswagen Jetta and a Saab 93. By far, my RAV4 has given me the best usage and enjoyment. More
Always a positive experience at this dealership! Very nice staff at this dealership, I always feel valued! Someone always available to answer any questions I have. Staff goes out of their way to pr Very nice staff at this dealership, I always feel valued! Someone always available to answer any questions I have. Staff goes out of their way to provide good service! More
Oil Change It was great. We always go there to do the maintenance. They are very trustful. Mike (service advisor) is very commited. We like to do the maintenance It was great. We always go there to do the maintenance. They are very trustful. Mike (service advisor) is very commited. We like to do the maintenance and wait meanwhile we take a look in the new cars, pices etc. to get updated and in the future change for a new one. More
1st Maintenance I was very impressed by the staff when I purchased my new Corolla, but I was beyond ecstatic with the wonderful, friendly service I received. Your I was very impressed by the staff when I purchased my new Corolla, but I was beyond ecstatic with the wonderful, friendly service I received. Your staff is very personable and listens. I want to thank everyone there for making what could have been a boring wait a great experience. More
Oil Change I was very impressed, didn't have a long long wait without having appointment. Drove in on waiting time. First time in a long fast service I was very impressed, didn't have a long long wait without having appointment. Drove in on waiting time. First time in a long fast service More
I walked in not expecting much but left satisfied I have been a customer Carson Toyota for many years and I was pleasantly rewarded for my loyalty. I was treated with respect and made to feel very im I have been a customer Carson Toyota for many years and I was pleasantly rewarded for my loyalty. I was treated with respect and made to feel very important. More