Fletcher Jones Toyota of Carson
Carson, CA
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Carson Toyota is the Best!!! Especially their Fleet Director, Dianne Whitmire. I visited a few other dealerships yesterday and none came close to the deal I received at Carson Toyota. I got a better Director, Dianne Whitmire. I visited a few other dealerships yesterday and none came close to the deal I received at Carson Toyota. I got a better deal than what I had expected. Don't even waste your time going anywhere else. They deserve 10 stars. Make sure to check them out!!!! I can't stop telling everyone about my experience yesterday. I love the look on their faces when I tell them my monthly note including the extended warranty. I could not be happier!!!! More
I cant say enough about the quality of service that I received from Chilly during my visit to Carson Toyota! I came in very angry and frustrated because of a previous bad experience with the Toyota Compa received from Chilly during my visit to Carson Toyota! I came in very angry and frustrated because of a previous bad experience with the Toyota Company and Chilly gave me his full attention and didn't allow me to leave until I was %100 happy! Because of his great customer service and knowledge in this field, I was able to leave with a vehicle that I love and an experience that I will never forget! I have and will continue to recommend Carson Toyota to everyone that I know. Chilly truly is a great asset to the Toyota Company! Happy Customer - Wilfred Williams More
Carson of Toyota is the best Toyota dealership around. I have had two Highlaners & a Camry XLE but what adds to the product itself is the people they have working there. I have been lucky to have two great have had two Highlaners & a Camry XLE but what adds to the product itself is the people they have working there. I have been lucky to have two great employees there assist me over the years Pete Thomas and Tracy Pollard these two employees always go above and beyond to help their customers, their efforts are two numerous to list so I will paste the e-mail that I sent to their supervisor. Subject: RE: Above and beyond! Hello again Mike, I want too take the time again to commend Pete Thomas and Tracy Pollard they always go above and beyond in assisting Toyota customers! once again I needed assistance, my Camary XLE was having trouble starting so Pete helped me trouble shoot the problem as it turned out it was the battery! thanks to Petes experience it saved me time in not having to bring the car in to have it looked at. This is not the first time he has helped me like this over the years. Toyota is lucky to have a great employee like him, next the battery in the key was going out so I called Toyota, however Pete was busy! the next thing I know my phone rings and it is Tracy, wow. Tracy gave me the information about the key and the batteries, so I brought the car in and she assisted me in having them replaced it only took 10mins!. I still have faith in the Toyota product as I mentioned before this is our thrid Toyota, however I do miss our Highlander's haha. Jessica my daughter is getting ready to drive and when she does it will be a Toyota from Toyota of Carson when the time comes. Thanks again and keep up the great work!. Regards, John Cedillo Loyal Toyota Customer More
When it comes of buying and owning a car my first choice is toyota cars. I always come to carson toyota, and with thier friendly people are always there to help. And I always come and asked for Cris Esguerr is toyota cars. I always come to carson toyota, and with thier friendly people are always there to help. And I always come and asked for Cris Esguerra, since my Toyota Sienna, my tacoma and now my corolla ,Cris is always there to help and giving me a better deal. He always made me felt liked he cares and felt liked a family. So at the end of everytime I droved out the parking lot feeling good and happy of my new toyota. Thanks to Carson Toyota and Thank you Cris, you're the best and always doing an excellent job. More
Great dealership with amazing people. They made this process so easy, and by far offered the best deal out of anybody. It was a pleasure to work with Larry Gibbs, who made this whole process able to hap process so easy, and by far offered the best deal out of anybody. It was a pleasure to work with Larry Gibbs, who made this whole process able to happen. He and his team were extremely helpful and were available in all aspects of help and questions for us. I am extremely thankful for all their efforts. Thank you Mr. Gibbs and Carson Toyota!!! More
I recently purchased my 2011 Toyota Camry from Carson Toyota and received amazing customer service from Michael Clemons. I have had a number of bad experiences when purchasing a car so much that if you w Toyota and received amazing customer service from Michael Clemons. I have had a number of bad experiences when purchasing a car so much that if you would have given me the option of buying a new car or getting a root canal I would have chosen the latter. Mike's professionalism, attention to detail, and positive attitude made the car buying experience quick, painless and enjoyable. He thoroughly explained all the options that were available to me as well as answered all of my questions regarding the contract and features of the vehicle. These responsibilities are his job but I felt he went above and beyond his normal duties to make sure I chose the best option. I have recommended several family members and friends to Carson Toyota even though we all live in San Diego! Thanks again Mike!! More
Bad, dishonest experience! I was ready to purchase a new Prius and wanted to get some numbers prior to going down to the dealership. I worked all of the numbers over the phone with the Internet Manager. W Prius and wanted to get some numbers prior to going down to the dealership. I worked all of the numbers over the phone with the Internet Manager. When I arrived at the dealership I reconfirmed that the numbers were still accurate and would be honored. I was told that they would be, and that I needed to test-drive the vehicle. After I got back from the drive, they took all of my information then told me that my payments would be a little higher because they forgot to include destination charges. I was very disappointed and had already spent over two and a half hours so agreed to pay the extra $380. Ten minutes later, my salesperson came in and said the Manager was angry and that they could not sell me the car unless I added at least $1500 worth of extra equipment. I walked out and would never step foot into this store again. More
Long story short. I purchased a pre-owned vehicle Corolla with 35,000 miles. Within days I started having problems with the vehicle it would vibrate so much it would feel is about to shut down. Took Corolla with 35,000 miles. Within days I started having problems with the vehicle it would vibrate so much it would feel is about to shut down. Took it back several times and they would tell me is one thing then another and so on. At the end they ended up telling me the vibration is normal on corolla's. Now my family only buys toyotas. we have purchased Corolla's, Camry, Tacoma from few different Dealers and this is the first time I feel a vehicle vibrate like this and whats worst they tell me this after 5 months of bringing the vehicle back to the dealer i took it back atleast 5 times and paid for service. I NEVER RECEIVED A CALL BACK FROM THE SALESMAN, MANAGER, THE SUPERVISOR TOLD ME I NEVER MENTIONED VIBRATION WITHIN THE 30 DAYS OF PURCHASED WHICH I DID BUT THE COMPUTER NOTES DID NOT HAVE ANY RECORDS OF IT. I SUGGEST YOU TRY TORRANCE TOYOTA INSTEAD MUCH BETTER SERVICE AND BETTER CARS. More
Dianne is the fleet manager and gives no-haggle value of the highest quality. Her dealership, Carson Toyota, maintains a full inventory of Toyota cars. I wish I needed to buy a third car this year so I co the highest quality. Her dealership, Carson Toyota, maintains a full inventory of Toyota cars. I wish I needed to buy a third car this year so I could work with Dianne and Carson Toyota again. Simply the easiest, most value-added car-buying experience I've had. More
Carson toyota is awesome the sales representatives are very friendly and very helpful....Great people are working in one team. Mr Robert Krause is always the best! May I mention too Mr gibbs is been very very friendly and very helpful....Great people are working in one team. Mr Robert Krause is always the best! May I mention too Mr gibbs is been very helpful too. If u want the best cars & the best price go to CARSON TOYOTA!!!!! CARSON TOYOTA YOUR THE BEST!!!!!!!!!!!!! More