Fletcher Jones Motorcars of Fremont - Service Center

2016 GLC-300 main battery service I was working with Service Adviser Sean Rivera and addressed to him the issues I had with my 2016 GLC-300 SUV. Sean quickly explained to me the possib I was working with Service Adviser Sean Rivera and addressed to him the issues I had with my 2016 GLC-300 SUV. Sean quickly explained to me the possible solutions. All needed service work was done within the promised time window. Many thanks to Sean and his service technician(s) for the perfect service work. More

Ron Reyes is prompt, reliable and extremely dependable with any and all service issues. His excellence as a Service Advisor is highly commendable!!! He’s truly a great asset to Fletcher Jones with any and all service issues. His excellence as a Service Advisor is highly commendable!!! He’s truly a great asset to Fletcher Jones More

Sean Rivera was very professional and made me understand everything that was happening with my car. 10/10 service. Would definitely bring my car back. everything that was happening with my car. 10/10 service. Would definitely bring my car back. More

Ken Hudson is awesome I really love Kenneth Hudson's service and prompt action! He helped me very time when i need him with such a professional approach and i am so impress I really love Kenneth Hudson's service and prompt action! He helped me very time when i need him with such a professional approach and i am so impressed with him. He is the best! More

Ron Reyes is a great service advisor. He is professional, courteous, friendly and knowledgeable in addressing my service concerns and ultimately repair If my car. courteous, friendly and knowledgeable in addressing my service concerns and ultimately repair If my car. More

Sean was a great service manager and Fletcher Jones do quality work and for less than other dealerships around. Highly recommend them for Bay Area service of your Merc. quality work and for less than other dealerships around. Highly recommend them for Bay Area service of your Merc. More

Service visit Exceptional service! Payam was very helpful and friendly. The entire process was super smooth. The temporary car rental team, the valet parking team Exceptional service! Payam was very helpful and friendly. The entire process was super smooth. The temporary car rental team, the valet parking team and all the other assistants were super friendly and efficient. I came and left with a smile on my face. There are free pastries and coffee while you wait as well. Overall, exactly why i have chosen to persist with Fletcher Jones Mercedes for about 4 years now. More

Amazing service as always! This dealership has been one of the best and provides the best service possible to their customers. Every time I get service done to my car they handl This dealership has been one of the best and provides the best service possible to their customers. Every time I get service done to my car they handle everything promptly and never you treated nothing but the absolute best. I been satisfied getting my car serviced here and also purchasing my car here as well. Everyone in the dealership is extremely helpful and friendly! More

Timing Service advisor comes in short time, and the job is completed in the time estimated, with friendly explain the cost with options for some savings, alt Service advisor comes in short time, and the job is completed in the time estimated, with friendly explain the cost with options for some savings, although not satisfactory with its cost. Service completed in the time estimated. More

Excellent customer service Payem is one of the best advisors I've ever worked with. He understands your needs and always delivers the best experience for all his customers. Payem is one of the best advisors I've ever worked with. He understands your needs and always delivers the best experience for all his customers. More